Kearys CarStore Reviews 

1,551
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being patient, knowledgeable, and genuinely helpful, making the car buying process smooth and stress-free. The service provided is frequently described as excellent, with many appreciating the professional approach and efficiency from initial contact through to vehicle collection. People highlight exceptional customer service, noting that staff go above and beyond to address needs and ensure a positive user experience. However, some customers experienced significant issues with the cars themselves, including multiple faults upon delivery or shortly after purchase, such as mechanical failures or incorrect parts. A few other people also felt that after-sales service was challenging, reporting difficulties in getting issues resolved, long waiting times, or a lack of responsiveness and support when problems arose.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their professionalism, helpfulness, and... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the... See more

Product

Consumers have mixed experiences with the products, with many expressing delight with their new cars, such as... See more

Customer service

Users describe positive interactions with customer service, highlighting instances of helpfulness and... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing the car buying process as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great and easy process to buy a car, my sales rep Duncan was very patient and understanding of my budget and didn’t push or advise any cars that were over my maximum budget. I appreciate that I wasn’t... See more

Rated 5 out of 5 stars

Recently purchased a car from Kearys Carstore Dublin. Eoin handled our purchase and was exceptionally professional! We were impressed when he sold us the company before the car! Good to know the backg... See more

Rated 5 out of 5 stars

I recently bought my first car from Kearys in Cork, and I couldn’t have asked for a better experience! AB was incredibly helpful from start to finish — patient, knowledgeable, and genuinely interest... See more

Rated 5 out of 5 stars

I baught my Car in Jan 2026. The sales poerson David was excellent, very helpful and professional. I was very happy with the trade in value given for my previous car and the whole process was very eas... See more


Company details

  1. Car Dealer
  2. Auto Market
  3. Used Car Dealer

Written by the company

Visit Kearys CarStore. Ireland's first Used Car Supermarket group . Part of Keary's Motor Group. Ireland's largest family run car retail group. Browse our extensive used car stock and buy or reserve online, apply for car finance, book your test drive or chat to us at any time night or day so we can help...


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.4

All reviews

(1,551)

93 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kearys Carstore Cork Reviw

Initial waiting period was a bit long but once we got into it, it was a smooth transition!

David looked after me and he was very professional and good salesman.

Maintained good contact through the process and helped with any queries that I had.

17 September 2025
Unprompted review
Rated 5 out of 5 stars

I would like to say from start to…

I would like to say from start to finish the service was 5 star , i dealt with a lovely gentleman call Phil he could not have done enough to make the experience so easy, i was purchasing a car for my son and im in Shannon Co Clare he had the car delivered to my door from Dublin, now where would you get that service, i would highly recommend Kearys Dublin. 5 stars *****
Andrayna Lynch.

9 September 2025
Unprompted review
Rated 5 out of 5 stars

Alan is a legend

Alan is a legend. Went out of his way to help me personally to find the exact car I wanted.
The service and professionalism can only be described as top notch.
Can't recommend enough.

3 September 2025
Unprompted review
Rated 5 out of 5 stars

customer experience

James Dennis ! he made our time there relaxed and informative. he is a sales person, but gives each customer the respect they deserve. We traded a 191 car and he gave us a very good price, no insulting low price. straight away gave us a selection of cars to choose from. Anyway we bought an audi A3. When we collected it ,it had been cleaned and polished, a beautiful car. However 7 days later my wife could not start it while out at a meeting, friends helped and got it going. Next day car would not start at the pumps, sat there for 30min, Eventually it started, we changed both fob batteries.Next morning no start again 10min later it started, so rang James in lmk,he said to go to a motor factor have them change the main battery and he would pay for it. We did this in Avondhu motor factors in Fermoy they fitted a new battery and James paid over the phone, now that's customer service at its best thank you James.
Ken & Nuala Horgan

28 August 2025
Unprompted review
Rated 5 out of 5 stars

I bought a car from carstore Ford focus…

I bought a car from carstore Ford focus st
Ab my sales man went overboard with all the help that I needed

There was few issues when I bought the car and was worried so I contacted ab to see what we can do about it and without a thought ab said to bring it in and we will get it sorted didn’t have to worry about a thing. Everything that was mentioned by me was sorted in no time .

My tank was filled up to the top car was valeted and polished , whenever I was stuck with something I would contact ab through wats app and within few minute I got a reply.

Car store should be greatful to have someone like ab in there, he is customer focused and looks to resolve any issue with no time

Thanks for everything ab and looking forward to dealing with you in future as I know I have nothing to worry about dealing with you

All the help very much appreciated

6 August 2025
Unprompted review
Rated 5 out of 5 stars

Very quick and efficient no time waisted

Bought Car last Fri was dealing with Ab and Warren couldn't recommend them enough made everything very easy and couldn't do enough to help me purchase the new car.. would 100% recommend them both.

8 August 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Hi Diana,
Thank you for your lovely feedback! We’re delighted to hear Ab and Warren made the whole process quick, easy, and stress-free for you. We’ll be sure to pass on your kind words — they’ll be thrilled. Wishing you many happy miles in your new car, and thanks again for recommending us!

Rated 5 out of 5 stars

Fantastic service

Fantastic service, easy to deal with. Ab was great would more than happy buy another car from him.

25 July 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Thanks for your brilliant review and feedback, we really appreciate it!

Rated 5 out of 5 stars

I’m 100% happy with my purchase of the…

I’m 100% happy with my purchase of the Nissan Note automatic! The car is perfect and exactly what I was looking for. The team at the car store was absolutely excellent – incredibly friendly, supportive, and professional throughout the whole process. They made the buying experience smooth, stress-free, and enjoyable. I couldn’t have asked for better service – highly recommended!

1 July 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Thanks for your brilliant review and feedback, we really appreciate it!

Rated 5 out of 5 stars

Recently bought a car from carstore…

Recently bought a car from carstore little island and was dealing with the sales rep Ab , couldn’t recommend him enough his customer service was amazing

9 August 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Hi Leigh,
Thank you for your fantastic feedback! We’re so pleased to hear that Ab made your car-buying experience such a positive one. We’ll be sure to share your kind words with him — he’ll be delighted. Enjoy your new car, and thanks again for choosing Carstore Little Island!

The Carstore Little Island Team

Rated 5 out of 5 stars

Delighted with my recent car purchase…

Delighted with my recent car purchase from Carstore in Little Island. Duncan was fantastic to deal with,
no pressure, just genuine help and great advice. He’s been brilliant with any follow-up questions too. Couldn’t recommend them highly enough!

17 July 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Hi David,

Thank you for such a wonderful review! We’re thrilled to hear you had such a positive experience with Duncan and that his advice and support made the process so easy. It’s great to know he’s been just as helpful with your follow-up questions too. Enjoy your new car, and thanks for recommending Carstore Little Island!

Carstore Little Island Team

Rated 5 out of 5 stars

Sean was extremely helpful and…

Sean was extremely helpful and professional. Definitely go to Keary's Carstore

1 August 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Hi Michelle,

Thank you for your kind words! We’re so glad Sean could help and provide you with a great experience. We appreciate your recommendation and look forward to assisting you again at Keary’s Carstore Dublin!

Kearys Carstore Dublin Team

Rated 5 out of 5 stars

Amazing Service

David and Warren were so helpful. I wasn’t sure the car I wanted was within my budget but David ensured I found the the exact one I was looking for within budget. I was worried about getting finance approved as I had never had any debt but Warren made the process a breeze. The entire process was quick, simple and stress free. Would recommend to anyone!!

19 July 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Hi Emily,

Thank you for such a wonderful review! We’re thrilled David and Warren were able to help you find the perfect car within your budget and make the finance process easy and stress-free. We really appreciate your recommendation and wish you many happy miles ahead!

The Carstore Cork Team

Rated 1 out of 5 stars

I purchased a car on the 17th of July…

I purchased a car on the 17th of July the car was a 151 it had a puncture, my windows did not work and there was four diagnostic faults for misfiring in cylinder 3 and there was a knocking noise going up the gears, I returned the car on the 18th on July, I spoke with Declan he was so rude would not let me speak also told me it was a bent spark plug (I also had a qualified mechanic with me as I felt like I wasn’t being listened ) which he explained that if the car was fully serviced the spark plug (wouldn’t be bent) there was no service record on the car since (2018) he gave me the car back after replacing the spark plugs and I drove the car for 20mins and the engine light came on (my mechanic plugged it into the diagnostic and it was the same 3 faults)
I brought it back again the following day as they wore closed and he told me that he’d have the car fixed I was once again explaining the noise in the car when changing gear he said “ it’s not as loud I can’t hear it so it’s obviously not a big problem, as I only work of what I can see not what I can hear” which in my opinion was absolutely ridiculous. my mechanic couldn’t stress enough that the car is not up the standard or road worthy as the tyres are over 7 years old , the noise in the gears while changing and also the faults in the engine. I am back and forth the last two weeks. I received my log book my name and address was spelled wrong. I had to cancel my finance on the car since as this company is no help and have no respect for there customers.

I also have pictures of everything and proof of all the faults on my car

17 July 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore


Hi Casie,
We’re very sorry to hear about the issues you’ve experienced and the frustration caused. This is certainly not the experience we want for any of our customers. We take your concerns seriously and want to get to the bottom of this. Please contact our Customer Care Manager directly at 01-2450000 so we can review your case thoroughly and work towards a satisfactory resolution.

Thank you for bringing this to our attention.

The Carstore Dublin Team

Rated 5 out of 5 stars

Kearys Carstore , Cork

Duglas is excellent. he helped me alot in getting my car. He is very professional, very kind and absolutely a brilliant car saler.

11 July 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Hi Wassan,

Thank you so much for your kind words! We’re delighted to hear that Duglas provided such professional and helpful service during your car purchase. We’ll be sure to pass on your praise — he’ll be thrilled. Enjoy your new car, and thanks for choosing Kearys Carstore Cork!

The Kearys Carstore Cork Team

Rated 5 out of 5 stars

Impressed

Doug couldn’t have been any more helpful. Grateful I came across Carstore. The delivery of my car to Dublin and paperwork was done within a week. Been driving my car since I received it and couldn’t be happier. Thanks all for making this possible. I’ll be back:)

1 July 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Hi Kimia,

Thank you so much for your wonderful review! We’re thrilled Doug could make the process smooth and speedy for you, and it’s fantastic to hear you’re loving your new car. We can’t wait to welcome you back next time!

The Carstore Cork Team

Rated 5 out of 5 stars

This is my third time i purchased a car…

This is my third time i purchased a car from kearys little island had the pleasure of dealing with David lon on 2 occasions such a gentleman, so professional answered every query we had .David was so polite efficient,and went above and beyond and would highly recommend.

20 June 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Hi Arch,

Thank you so much for your continued trust and loyalty! We’re thrilled to hear that David has consistently provided you with such professional and courteous service. We’ll be sure to pass on your kind words to him. Looking forward to helping you with your next car purchase!

The Kearys Little Island Team

Rated 5 out of 5 stars

Had an amazing experience at Kearys…

Had an amazing experience at Kearys carstore in Limerick City,bought myself first car a Toyota Yaris big thank you to Shaun Hogan for the great work,also a thank you to all the staff and management at carstore.
Regards
John Caulfield

16 July 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Hi John,

Thank you for sharing your wonderful experience! We’re delighted Shaun and the team at Kearys Carstore Limerick City could help make your first car purchase such a positive one. Enjoy your Toyota Yaris, and we’re here whenever you need us next!

The Kearys Carstore Limerick Team

Rated 5 out of 5 stars

Fantastic Experience at Carstore Kylemore Road – Thank You, Richard!

I recently purchased a Hyundai i20from Carstore on the Kylemore Road, and I genuinely couldn’t be happier with the experience. I want to give special thanks to Richard, my sales rep, who was absolutely brilliant throughout the entire process.

I was quite indecisive at the start and unsure of what I really wanted, but Richard was extremely patient, informative, and—most importantly—not pushy in the slightest. He gave me the time and space I needed to make the right decision for myself, while still being there to answer all my questions clearly and honestly.

His relaxed, professional manner made the whole experience stress-free and enjoyable. I never felt pressured, just well taken care of. That kind of service is rare and really appreciated.

If you're considering buying a car, I highly recommend visiting Carstore Kylemore Road and asking for Richard. He made what could have been a difficult decision feel easy and positive.

5 July 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Hi Lynsey,

Thank you so much for your wonderful review! We’re thrilled to hear that Richard made your car-buying experience relaxed, informative, and stress-free. Your kind words about his patience and professionalism mean a lot to us — we’ll be sure to pass them on. Enjoy your new Hyundai i20, and thanks for recommending Carstore Kylemore Road!

The Carstore Kylemore Road Team

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