Kearys CarStore Reviews 

1,551
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being patient, knowledgeable, and genuinely helpful, making the car buying process smooth and stress-free. The service provided is frequently described as excellent, with many appreciating the professional approach and efficiency from initial contact through to vehicle collection. People highlight exceptional customer service, noting that staff go above and beyond to address needs and ensure a positive user experience. However, some customers experienced significant issues with the cars themselves, including multiple faults upon delivery or shortly after purchase, such as mechanical failures or incorrect parts. A few other people also felt that after-sales service was challenging, reporting difficulties in getting issues resolved, long waiting times, or a lack of responsiveness and support when problems arose.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their professionalism, helpfulness, and... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the... See more

Product

Consumers have mixed experiences with the products, with many expressing delight with their new cars, such as... See more

Customer service

Users describe positive interactions with customer service, highlighting instances of helpfulness and... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing the car buying process as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great and easy process to buy a car, my sales rep Duncan was very patient and understanding of my budget and didn’t push or advise any cars that were over my maximum budget. I appreciate that I wasn’t... See more

Rated 5 out of 5 stars

Recently purchased a car from Kearys Carstore Dublin. Eoin handled our purchase and was exceptionally professional! We were impressed when he sold us the company before the car! Good to know the backg... See more

Rated 5 out of 5 stars

I recently bought my first car from Kearys in Cork, and I couldn’t have asked for a better experience! AB was incredibly helpful from start to finish — patient, knowledgeable, and genuinely interest... See more

Rated 5 out of 5 stars

I baught my Car in Jan 2026. The sales poerson David was excellent, very helpful and professional. I was very happy with the trade in value given for my previous car and the whole process was very eas... See more


Company details

  1. Car Dealer
  2. Auto Market
  3. Used Car Dealer

Written by the company

Visit Kearys CarStore. Ireland's first Used Car Supermarket group . Part of Keary's Motor Group. Ireland's largest family run car retail group. Browse our extensive used car stock and buy or reserve online, apply for car finance, book your test drive or chat to us at any time night or day so we can help...


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.4

All reviews

(1,551)

93 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Reviews of Kearys are generally faked

I have direct screenshots from my time as an agent with the Ting platform showing that I was instructed to “purchase” a car from Kearys Carestore in Dublin, then receive a refund and a commission, and leave a positive review. This process was specifically used to boost their sales numbers and online ratings. Based on my firsthand involvement, I do not trust this dealership or the reviews associated with it. There has been no response from them in regards to my trying to contact them.

15 October 2025
Unprompted review
Rated 5 out of 5 stars

Sean @ Car store Dublin

Sean is an excellent salesman very professional courteous listened to my needs and matched me with the perfect car for me . Absolute pleasure to deal with would highly recommend.
thank you

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Huge thanks to Shaun for making my experience buying a car from Kearys both a pleasure and easy

I was extremely impressed with the professionalism and friendly service I received from Shaun at the Limerick showroom . Shaun made the whole experience both a pleasure and easy , he explained all the important bits in a very clear manner to help me make a final decision on the car I wanted to buy . I will definitely be returning in the future to buy my next car from Kearys .

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Alan was great to deal with in the…

Alan was great to deal with in the carstore. He was very informative and did his best to give us a great deal on a stunning car. Warren held all the documentation with professionalism and overall the process was a breeze. I would recommend the carstore to anyone who is looking to purchase a car.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I couldn't thank Nicole in the Service Centre Reception enough. I had a problem with my car that an independent mechanic could not fix. Kearys stood over my 1 year warranty I had after purchasing my car with them, booked me in straight away and had the issue sorted in as little as 20 minutes! Nicole is always so welcoming and full of knowledge. I would highly recommend!

30 October 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service.

There was a minor issue with the car and the garage took it back and delivered it back within hours in perfect condition. Very supportive and reliable customer service and support. Delighted with my purchase.

5 November 2025
Unprompted review
Rated 5 out of 5 stars

Recently purchased a car from Kearys… Dublin

Recently purchased a car from Kearys Carstore Dublin. Eoin handled our purchase and was exceptionally professional! We were impressed when he sold us the company before the car! Good to know the background. All staff onsite were friendly and helpful..shoutout to Mark who delivered our car in pristine condition and prompt with all necessary info etc! Highly recommend this company!

23 October 2025
Unprompted review
Rated 5 out of 5 stars

I recently Phil Brennanhad the pleasure of working…

I recently had the pleasure of working with Phil Brennan when purchasing my new BMW X 4 and I couldn’t be happier with the experience. From the moment we stepped into the dealership he made us feel so welcome, listened to what we were looking for and guided us through every step of the process with patience, professionalism and genuine kindness.
Phil Brennan was incredibly knowledgeable about the car and took the time to explain everything including options and packages in a way that made everything clear and easy to understand. There was never any pressure just honest, helpful advice and sincere desire to help me.
Thank you Phil, the whole experience was smooth, stress-free. I highly recommend Phil to anyone looking for a new car, Phil is your man - you won’t be disappointed

25 October 2025
Unprompted review
Rated 5 out of 5 stars

Very smooth experience

Very smooth experience, Abanoub was extremely helpful and helped find the perfect car and was willing to answer as many questions I had and the car was in perfect condition when I collected on the Saturday. Would definitely recommend to a friend buying a first car or someone looking to switch

4 October 2025
Unprompted review
Rated 5 out of 5 stars

Kearys Cork

I recently bought my first car from Kearys in Cork, and I couldn’t have asked for a better experience! AB was incredibly helpful from start to finish — patient, knowledgeable, and genuinely interested in finding the right car for me. As a first-time buyer, I had a lot of questions, but he explained everything clearly and made the whole process feel easy and stress-free.

100% recommend!!

9 September 2025
Unprompted review
Rated 5 out of 5 stars

I recently purchased a car from Kearys…

I recently purchased a car from Kearys Carstore Cork. I rang up and spoke to salesman Abanoub I told him what I wanted and he sent me videos of different cars and answered all my queries. He made purchasing the car from another county very easy
Great service.

22 September 2025
Unprompted review
Rated 5 out of 5 stars

Abanoub in Kearys Carstore - Cork

A huge thank you to Abanoub in Kearys Carstore - Cork.
He was extremely helpful and patient with all of our questions. He helped show us a few models so that we could get exactly what we wanted and he provided the best service by keeping us updated along every step of the way while we waited for delivery of the car and getting the paperwork sorted.
Thank you for all of your amazing work. We love the Car.

29 August 2025
Unprompted review
Rated 5 out of 5 stars

My experience here was great by far the…

My experience here was great by far the best car dealership I have had the pleasure to deal with they are very welcoming and make you feel at ease as buying a car can be stressful. Thanks to Abanoub who helped me and my partner with buying our car from start to finish he was an absolute diamond he is a credit to that company.

29 August 2025
Unprompted review
Rated 5 out of 5 stars

Recently bought a car from Kearys…

Recently bought a car from Kearys carstore in Little Island and have to say, Abanoub made the whole process so easy, from the moment I walked in until he handed over the keys. Thanks a million Ab

10 October 2025
Unprompted review
Rated 1 out of 5 stars

The wrong vehicle was delivered to me…

The wrong vehicle was delivered to me with a faulty engine. Three days of calls to Carstore in Dublin has not resolved the problem. Promises for the sales manager to call me back never materialise. In fact no one has ever called me back!!

6 October 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Mark & Warren were absolute Gents in helping us get our next car, our first EV.

Cannot recommend enough, if you are looking for your next car, Keary's CarStore should be your stop.

Thanks again Gents, it was an absolute pleasure!!!

Kris

1 October 2025
Unprompted review
Rated 5 out of 5 stars

The whole team deserves a recommendation. Great Job guys👍👍👍

I would like to thank Car Store Limerick for making me feel safe and for always having someone dedicate their time and assistance in helping me make my choice. The professional service and the magic of friendly people encourage me to return here again. In particular, I would like to thank Grzegorz, who prepared my car perfectly before collection and was always there to help and answer any questions.

4 October 2025
Unprompted review
Rated 5 out of 5 stars

Small issue for NCT as I missed re-test…

Small issue for NCT as I missed re-test due to previous holiday plans and car store availability, not only did carstore fix small issue but offered to refund NCT as I had to re-book full test. From buying the car to follow on customer service, Carstore have been great to deal with

1 September 2025
Unprompted review

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