Overall, a fairly slick experience! The only negative was simply how busy they are which prompted having to go back the next day, but that is understandable. They judged me perfectly as a no no... See more
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Review summary
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Great value & quality car, excellent customer service by Harry; friendly, professional, knowledgeable & a lovely lad- made us feel relaxed about the whole process. Fair price offered on p/ex & a good... See more
Company replied
We were dealt with by Tammy. She was extremely informative and helpful. I recently had a bad experience with a car dealership so was very weary coming in. She answered all of our questions and she was... See more
Company replied
In purchasing a new car at Carsa and part exchanging my old vehicle was a good experience. Staff (Faz) were very approachable, friendly and professional. They answered any queries well and explained o... See more
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Company details
Written by the company
Welcome to Carsa – car buying, made refreshingly simple. At Carsa, we’re all about taking the hassle out of finding your next car. With over 2,000 quality used vehicles in stock - each priced to be competitive (typically around £700 below market), you can browse with confidence, knowing you’re getting real value without the back-and-forth. From everyday runarounds to premium favourites like Mercedes, Audi, BMW, Land Rover and Volkswagen, there’s something here for every lifestyle and budget. We know buying a car can feel like a big step, so we’ve made it as straightforward as possible. You can buy online, in-store, or over the phone—whatever works best for you. Plus, with flexible finance options, part exchange available, and a 90-day warranty included as standard, you’re fully supported from the start. Every car is carefully prepared through thorough mechanical and cosmetic checks, so it looks great and drives exactly as it should. No shortcuts, no surprises—just cars you can rely on.  And when it comes to trust, our customers say it best. With an Excellent Trustpilot rating, we’re proud to deliver an experience that feels transparent, helpful, and genuinely customer-first. Got a car to sell? We’ll give you a competitive price and make upgrading simple and stress-free. With locations across the UK and our nationwide Reserve & Collect service, you can secure your car online and pick it up at a store that suits you. Prefer delivery? We can bring it straight to your door. Carsa isn’t just about selling cars—it’s about doing things differently. No pressure. No jargon. Just a better way to buy.
Free 90 day warranty
Written by the company
- We’ve got you covered, every step of the way.
- Drive away with confidence thanks to our 90-day warranty, included with every car - plus the option to upgrade to extended your warranty for extra peace of mind. We believe in keeping things clear and honest. That’s why every car comes with full details you can trust, including an HPI certificate and verified mileage, all available to view online before you buy. Behind the scenes, every vehicle goes through a thorough mechanical and cosmetic inspection in our dedicated preparation centre. So when you choose Carsa, you’re choosing a car that’s been carefully checked, properly prepared, and ready for the road. No pressure. No surprises. Just a better way to buy your next car
Contact info
258 Bridge Road, SO31 7FL, Southampton, United Kingdom
- 02046425441
- social@carsa.co.uk
- carsa.co.uk
Summer price drops
4.3
Excellent
13K reviews
Asks customers to review
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Great
Great, professional and knowledgeable sales representative. Wonderful and respectful customer service from Dan. Thank you.
23 July 2026
Unprompted review
Reply from Carsa
Dear Simon,
Thank you for taking the time to share your experience. We're delighted to hear you found our sales representative professional and knowledgeable, and that Dan provided wonderful and respectful customer service. Your kind feedback is truly appreciated.
Best Regards,
The Carsa Team
Reply from Carsa
Dear Richard,
Thank you for taking the time to share your experience. We're delighted to hear that Guy, Callum and Russell were all very helpful during your visit.
Best Regards,
The Carsa Team
The part exchange and buying was hassle…
The part exchange and buying was hassle free and quick.
20 July 2026
Reply from Carsa
Dear Richard,
Thank you for taking the time to share your experience. We're pleased to hear that you found the part exchange and buying process hassle free and quick.
Best Regards,
The Carsa Team
Rosie and Kevin at Towcester were…
Rosie and Kevin at Towcester were lovely
Wonderful services from them
22 July 2026
Unprompted review
Reply from Carsa
Dear Papa,
Thank you for taking the time to share your experience. We're delighted to hear that Rosie and Kevin at Towcester provided you with wonderful service, and we appreciate your kind feedback.
Best Regards,
The Carsa Team
Reply from Carsa
Dear Jamie-Lee,
Thank you for taking the time to share your review. We're delighted to hear you were very happy with the service you received and appreciate your positive feedback.
Best Regards,
The Carsa Team
Great service
Jay, was very informative and answered all of the questions and queries and was very knowledgeable, and put us at ease throughout the whole process.
21 July 2026
Reply from Carsa
Dear Robert,
Thank you for your review. We're delighted to hear that Jay was informative, knowledgeable, and able to put you at ease throughout the process. We appreciate you taking the time to share your experience.
Best Regards,
The Carsa Team
Mountsorrel Carsa
Mountsorrel Carsa
Salem was great. Part exchanging my car was quick and easy with no issues at all.
22 July 2026
Reply from Carsa
Dear Ryan,
Thank you for taking the time to share your experience. We're delighted to hear that Salem made your part exchange quick and straightforward, and that everything went smoothly for you.
Best Regards,
The Carsa Team
Reply from Carsa
Dear Angelito,
Thank you for taking the time to share your experience. We're pleased to hear you found the process straightforward and felt it was worth the wait. Your feedback is appreciated.
Best Regards,
The Carsa Team
Excellent from start to finish.
After having many bad experiences with car dealerships around the south/London and even midlands trying to find my specific car, I came across Carsa. From start to finish they were amazing, professional but also a relaxed sales approach which suited me. No forced add ons or finance deals. They listened to what I wanted, accommodated my needs and made it such a pleasure to purchase from themselves. All staff were helpful, polite and even spent time to entertain my toddler.
The deal they offered was outstanding that there was no way I was leaving without the car.
Car was immaculate inside and out, available as soon as I arrived and even transported to my nearest branch to make life easier for me.
All in all an amazing experience (one I usually hate).
22 July 2026
Reply from Carsa
Dear Karla,
Thank you for taking the time to share such a positive and detailed review. We're delighted to hear that our team’s professional yet relaxed approach, and the way they listened and accommodated your needs, made the process so enjoyable for you. It’s especially pleasing to know the car’s condition, the deal you received, and arranging collection at your nearest branch all helped make things easier, including with your toddler in tow. We truly appreciate your kind words about our staff.
Best Regards,
The Carsa Team
Reply from Carsa
Dear Paul,
Thank you for your review and your kind words. We're pleased to hear you found our team professional and friendly.
Best Regards,
The Carsa Team
Nice and easy transaction
Nice and easy transaction. Great car very happy.
George p sorted me out.
22 July 2026
Unprompted review
Reply from Carsa
Dear Steve,
Thank you for taking the time to share your experience and for the 5-star rating. We're delighted to hear you're very happy with your car and that George p was able to help make everything nice and easy.
Best Regards,
The Carsa Team
Had a pleasant experience purchasing my…
Had a pleasant experience purchasing my new car with Carsa - Guy. Totally recommend the Portsmouth branch
22 July 2026
Unprompted review
Reply from Carsa
Dear Kartik,
Thank you for taking the time to share your experience. We're delighted to hear you had a pleasant car-buying journey with Jon and that you would recommend our Portsmouth branch. Your recommendation is greatly appreciated.
Best Regards,
The Carsa Team
Great experience
Great experience. Was a bit sceptical after reading reviews but was pleasantly surprised and reassured. Part ex evaluation wasn’t reduced and was same amount quoted. Staff were friendly and genuinely really helpful. Car was clean, in good condition and I was talked through everything.
22 July 2026
Reply from Carsa
Dear Isobel,
Thank you for taking the time to share your experience. We're delighted to hear you felt reassured, found our team friendly and helpful, and that your part-ex valuation matched the original quote. It's great to know you were happy with the car's condition and the handover.
Best Regards,
The Carsa Team
Very friendly and helpful staff
Test drove and purchased a car today, bmw 330e, the salesman, Guy K, was very knowledgeable and thorough. All the options were explained to me and I felt happy to go ahead. Good experience and would recommend.
17 July 2026
Unprompted review
Reply from Carsa
Dear David,
Thank you for taking the time to share your experience. We're delighted to hear that your test drive and purchase went smoothly and that Guy K was knowledgeable and thorough in explaining your options. It's great to know you felt confident proceeding with your BMW 330e and that you would recommend us.
Best Regards,
The Carsa Team
Norris at carsa wolves was brilliant
Norris at carsa wolves was brilliant. Thank you
20 July 2026
Unprompted review
Reply from Carsa
Dear Tuan,
Thank you for taking the time to share your feedback. We're delighted to hear that Norris at Carsa Wolverhampton was brilliant and that you had such a positive experience.
Best Regards,
The Carsa Team
Great experience from start to finish
Great experience from start to finish!
Mohammed Ali was brilliant.
We turned up, test drove the car and handed over the keys within the hour.
Couldn’t recommend them anymore
21 July 2026
Reply from Carsa
Dear A and M,
Thank you for taking the time to share your experience. We're delighted to hear everything went smoothly from start to finish and that Mohammed Ali was brilliant in supporting you. We really appreciate your recommendation.
Best Regards,
The Carsa Team
Reply from Carsa
Dear Richard,
Thank you for taking the time to share your experience. We're pleased to hear you found our sales team helpful and felt supported and comfortable during your visit. Your feedback is greatly appreciated.
Best Regards,
The Carsa Team
Great part exchange price!
Great part exchange price and very smooth and well managed purchase process.
21 July 2026
Unprompted review
Reply from Carsa
Dear Peter,
Thank you for taking the time to share your experience. We're pleased to hear you were happy with your part exchange price and found the purchase process smooth and well managed. Your feedback is greatly appreciated.
Best Regards,
The Carsa Team
Just the whole service
Just the whole service, so polite, professional made us feel welcome
21 July 2026
Reply from Carsa
Dear Nick,
Thank you for taking the time to share your experience. We're delighted to hear you found our team polite, professional, and welcoming throughout your visit. We appreciate your kind feedback.
Best Regards,
The Carsa Team
The guys at the Bradford branch are…
The guys at the Bradford branch are exceptional, welcoming and never put any pressure on us to buy, this is why we went with them, the best car buying experience bye far, could not recommend them highly enough
21 July 2026
Unprompted review
Reply from Carsa
Dear Paul,
Thank you for taking the time to share your experience. We're delighted to hear that the team at our Bradford branch made you feel welcome and that you felt no pressure during the process. It’s great to know this was your best car-buying experience and that you would recommend us so highly.
Best Regards,
The Carsa Team
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