My car front window was replaced. After two days a crack appeared in the bottom corner, it started from the border, no sign of any impact. Called the helpdesk, they said it was still under guarantee a... See more
Company replied
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My car front window was replaced. After two days a crack appeared in the bottom corner, it started from the border, no sign of any impact. Called the helpdesk, they said it was still under guarantee a... See more
Company replied
Carglass never fails in the quality of their service. The reception person speaks very good English so it was really convenient for me. The sms notification was also very helpful to remind me about my... See more
Easy to book, fast to get an appointment in a convenient location. Quality of the repair was very good. Friendly, professional and efficient employees, both on the phone and in the garage. Could not a... See more
Vitre fracturée en France, prise en charge par Carglass Belgique, France et International excellente! Plexi temporaire en France et vitre placée en Belgique. Top!
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Typically replies within 1 week
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My car front window was replaced. After two days a crack appeared in the bottom corner, it started from the border, no sign of any impact. Called the helpdesk, they said it was still under guarantee and they would replace it. Great. But when went back to the CarGlass dealer, they immediately jumped with two people on it to "prove" that it was not their fault and it was the result of an invisible impact. Their proof was going over the crack in the window with a pen, claiming you could feel a miniscule invisible impact. So no new window. Over the course of the last month it cracked further, making it much worse than it was before I replaced my window for a minor crack.
Reply from Carglass
They are experts in carglass.
I have been here twice both the time, the experience was wonderful! We were treated very professionally.
Quick to paper work!
Quick to assess!
Quick to fix!
Carglass never fails in the quality of their service. The reception person speaks very good English so it was really convenient for me. The sms notification was also very helpful to remind me about my appointment and when my car is ready for pickup. Overall great experience and highly recommended
Taking the appointment was so easy. Carglass people were very kind and helpful, both via the phone and also on site.
Thank you very much for your kind support!
Excellent contact avec le technicien, analyse de l'intervention et délai. Parfait.
Vitre fracturée en France, prise en charge par Carglass Belgique, France et International excellente! Plexi temporaire en France et vitre placée en Belgique. Top!
Very good & direct service, vehicle returned cleaned, polite personnel
Very friendly welcome at the reception. Quick and good repair.
Very good overall service!
Very good approache, friendly staff and job fast done (repair of damaged windshield).
Easy to book, fast to get an appointment in a convenient location. Quality of the repair was very good. Friendly, professional and efficient employees, both on the phone and in the garage. Could not ask for a better service!
We are satisfied with carglass good service 😊
Terrible unprofessional service from carglass put a temporary perspex windows on back passenger side fixed awfully with a bit of black tape which came unstuck almost immediately, astonished that they actually thought we could drive a car across France with this poor effort
Reply from Carglass
they came out to fix my broken window, did the job fast enough but didn't check to see if my door would open after ! so they had to come out again to fix that and they left a huge gap between my door frame and the window trim ! I told them about it and they asked for a picture I sent them avideo showing the huge gap and then was completely ignored by there manager ! so now I have to go get it fixed by a professional
Reply from Carglass
I have patched several front window stone cracks and they all have been repaired as advertised! Service has always been friendly.
Appointment was easy to make online. Staff were friendly, Servië was fast and everything was explained clearly.
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