I chatted with an agent and he informed me of a rebate or such that I will see on my next billing period and to wait until August 1st to seek further assistance as apparently changes are occurring at... See more
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See what reviewers are saying
To be honest, I did not want to be contacted by a Canstar representative, because I thought it would just be a case of them wanting to sell me a product that benefited them more than me. I was wrong.... See more
Gave me expensive results which I beat by 100s of $s on only 3 direct self searches. So disappointed. You used to be my reliable go to. Not sure what you've done to your search parameters but 3 re... See more
Holly Szakal spent lots of time carefully & thoroughly talking through our private health care options to make sure we were moving over to the best policy to suit our needs. She was very knowledgeable... See more
Company details
Written by the company
Canstar is Australia's original & biggest financial comparison site*. Our expert ratings help you compare home loans, credit cards, health insurance and more.
Contact info
Level 23, 275 George Street, 4000, Brisbane, Australia
- enquiries@canstar.com.au
- canstar.com.au
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Good comparing site
Getting imformation on multiple services on 1 website, comparing different companies with ratings & reviews are very helpful.
House insurance
Able to do comparisons before getting quotes, variety of choice
Excellent Service
The consultant who took my call was extremely helpful. She listened to my concerns about my current Health Fund. She then found me a new Health Fund which saved me money and paid higher amounts for the extras I use.
Found the informTravel Insurance ation I was looking for…
Found the information I was looking for easy to follow and brilliantly covered. It was my first time using the platform and it won't be my last
SO easy to compare and knowing it's a…
SO easy to compare and knowing it's a trusted site makes the process even better HIGHLY RECOMMEND
Don’t really use the app
Don’t really use the app, difficult to setup the various options, doesn’t display all the available best rates in the Savings area.
It's very good!
Well done Canstar! Well done Chloe!
To be honest, I did not want to be contacted by a Canstar representative, because I thought it would just be a case of them wanting to sell me a product that benefited them more than me. I was wrong. A wonderful CSR by the name of Chloe Stone... phoned me and within less than ten minutes, had recommended a few health insurance options which suited my specific needs and the monthly premiums for the level of cover I needed, were lower than anything I had personally researched in my own time. Chloe really listened to me and within minutes, had emailed me the information I needed. Chloe was impressive and Canstar can be proud that they have someone of such integrity and professionalism representing them. Many thanks for your kind assistance!
Apparently Changes To Come In August.
I chatted with an agent and he informed me of a rebate or such that I will see on my next billing period and to wait until August 1st to seek further assistance as apparently changes are occurring at that time.
Yes, power to our homes costs a bomb and for me it is so very hard to keep warm during Winter.
✅💳😻❤️
✅💳
❤️😻 I'm I'm trying to get the information contained within this is a great 👍
Excellent service
Dylan from Canstar was professional, knowledgeable and provided an excellent service.
Gave me expensive results which I beat…
Gave me expensive results which I beat by 100s of $s on only 3 direct self searches.
So disappointed. You used to be my reliable go to.
Not sure what you've done to your search parameters but 3 results from your most expensive partners ain't no help...and just now when I need support the most as my wife died unexpectedly only 1 month ago.
Shame.
Lots of useful information
Lots of useful information on sites I wouldn’t normally use, so saves me time.
A good starting point but most of the…
A good starting point but most of the time the product offering rated is not the same as what you get when you click through to the business page. Ie. you don’t gain anything using Canstar because you have to go digging to find the specifics of what you need anyway. I also find the pricing is way off from what you get offered for the specifics you’re looking for.
Reply from Canstar
Really easy to follow
Really easy to follow, and lots of good information.
Easy to use filters and sorting to find…
Easy to use filters and sorting to find what I was looking for.
No on screen comparison quotes.
Only way to make comparison was to quote individually and write down the quote. That wasn't what I expected from a comparison site. Also, Every quote was higher than my renewal notice using the same data from my renewal notice. My current insurer isn't on your list of insurers.
Reply from Canstar
Great service Health Insurance Comparison
Great service thank you. I was able to sign up for private health insurance via a call and the insurance comparison was done for me over the phone. Very happy. I will definitely be using Canstar again in the future.
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