CodesWholesale.com Reviews 

We contacted CodesWholesale because we were interested in B2B cooperation and digital product resale. At first, we received a response explaining their Buyer Account model, API access, prepaid EUR settlement and the 30 EUR activation fee.

However, after creating an account, our account has still not been activated. The platform shows the message: “Your account has not been activated yet, please be patient.”

The account has been pending for almost three weeks, despite the fact that we understood the activation process should take around 24 hours. We sent follow-up messages asking whether there was any issue with the account, verification or activation process, but we have not received a clear response.

For a B2B platform dealing with digital products, API access and prepaid balances, this is a serious concern. If onboarding and basic communication already take weeks with no clear update, it raises doubts about how support would work later in case of product, payment or API issues.

We were seriously interested in cooperation, but the lack of communication and unresolved account activation made the experience very disappointing.

Completely unprofessional, an email was sent asking if they're active as I've read some reviews here of them not replying, I was ready to activate my account, they never replied 3+ weeks later.

These aren't the type of people you want to trust with the distribution side of your business clearly.

I wired money to activate my account and buy some codes (550 Euros) 6 weeks ago. I made sure I followed the exact instructions they gave but my account is still not topped up and I haven't heard from their support after several emails. Very bad experience. Probably a scam. Note that even though they say below that this has been forwarded to their CFO, nothing has been done. AVOID AT ALL COST. I will keep updating this if I have an update.

Hello, iam waiting for my account to activate 3 days and no responde from you. Please help asap

I sent my request to activate my account more than five months ago and still haven’t received any real response. The support quality is very poor — the only reply I ever got was an automated message stating their working hours.

I followed up multiple times over the past months, but nothing changed and my account is still not activated. There is no clear communication, no explanation, and no actual support. This experience has been very frustrating and unprofessional.

For a company operating at a wholesale level, this is unacceptable. They seriously need to invest more in their customer support, because this level of service does not reflect a professional or trustworthy business.

that's absolute trash, i keep contacting their support thousands of time and no response. waste of time and efforts

Not recommended for small businesses. They completely ignored my emails and seem like they don't have any interest in supporting smaller businesses. After all, I have found another provider that actually does not care about the business size.

A professional company with a dedicated staff always available to its partners. You are doing a great job!

I have register for half of year still not active my account yet. this site is gone?

They do not provide any codes, nor support paypal or bankwire, instead use bitpay.. Shady only

Excellent site with very fast and good customer support and helpful outcome.

Our experience of the last 6 years with this company:

When there is a problem, you have the problem...

1. Example:
We bought over 1000 codes in bulk from them, based on personal negotiation after we met them on Gamescom. We agreed on 1 year guarantee, that the codes will work.
After some month the codes began to be already used, we showed the support the proof of our agreement, but they said:
- The worker who made the agreement does not work with them anymore, so they dont care!
- We should learn from this, to not stock codes! How unbelievable is that, breaking our agreement.
(obviously they know they have invalid/stolen codes in their system)!
The key account said, they suggested us to refund, but the support has the final decision?! We had many hundreds of euro damage to carry, because of their broken agreement...

2nd example:
We buy through the web checkout, because we do not want to connect our system via API to a company that is so badly treating it's key customers and such buggy site (we thought they improve over the years, but they didn't).
When you click "checkout", the product's price can have changed, but you are not asked to reconfirm the new price! It will simply charge you with the higher price without your consent!
The support told us, how to avoid this bug in future, but they refuse to compensate us for the unagreed charging! They say, we already downloaded the codes, and we should use API, where this bug is not happening. Also, we are the only customer with this problem (so what?!).

I give 2 stars, because the pricing is mostly competitive and they also have stock for rare games.

If you only rarely need small amounts of codes, that your can't source elsewhere, we can recommend the company for that.

But if you want to have a reliable business partner to grow with over the years, your should look for alternatives. Do not risk big amounts with them and calculate in losses trough used codes and bugs, that they will not take responsibility for.

To end this review, we argued with above content to the customer support (Junior Customer support). They refused to escalte this issue to a supervisior or current key account manager. Now they ignore us.

Very good website, a vast range of keys for games and very professional and helpful custmer suppprt. I'll be keep using it and fully recommend to others.

CodesWholesale was able to provide the digital products I was looking for, within a serviceable, helpful and timely manner. Indeed, they do offer an amazing experience when it comes to acquiring digital products in bulk, regardless those being video games, software or gift cards. I would recommend their services anytime to anyone!

Excellent service, thank you

I have had multiple purchases from this website. Actually, I was buying from them for years and quite happy about products and service.

If there was an issue, then they solve it very fast. Very responsive team, fast purchase and good codes. Highly recommend for PC and Xbox games.

Great platform for wholesale, totally recommended!

Great company to work with, extremely professional and fast

Good, easy and works!

We cooperation with CWS many years and we are very comfortable with them. They services are fast, and keys mostly works. 99% keys without problem and if there is problem with suppliers, then they immediatly took action. If some problem, they can solve it in few hours if there is working day.

We appriciated this services and we like it very much. Price of the games are lower then other.

Then if you searching good services for keys, then CWS are good. For complaints very fast, price of games very low and support answered also fast. We dont have any problem. With CWS working more then 5 years.