Incorrect Insurance Charges in Escrow
I’ve spoken with six or seven different people at Servbank, and they still have not corrected a mistake they made. They added my insurance premium to escrow even though I pay the insurer directly, and now I’m being charged for it.
3 August 2026
Unprompted review
Reply from Servbank
Hi Pavel 1, My apologies for the experience you've had thus far. I am with the Customer Experience department here at Servbank. Would you be able to email me your loan number, the full name that is on the account and best contact information? My email address is customerexperience@servicingdivision.com I look forward to working with you.