Deposit Scam
I have done a booking through spotahome in September, which ended in February 2026. We paid a deposit of 1900 euro. Unfortunately the landlord blocked me without explanation after the rental. I have been back and forth with spotahome for about 4+ months now. Still without any explanations. I keep getting the same email responses to wait, while nothing is being done. I have been asked 3 times to send the same proof. I used Spotahome for their deposit security, which is a big lie. Only go for Spotahome if it is your last bet to finding a place. I paid 440 something as a booking fee straight to Spotahome, but this service is horrible.
Reply from Spotahome
Hello Dylan,
We are truly sorry for the delay and the ongoing frustration this situation has caused.
We also apologise for the repeated requests for information and the extended wait, but we want to reassure you that your case is actively being reviewed by our team so they are able to take the necessary next steps and address this under our policies.
Our team will follow up with you directly via email as soon as this review is finalised to provide you with a clear update.
The Spotahome Team