Stevie G

Went to withdraw winnings was told verification was needed sent over the documents and identification asked was told 72 hours max it's now 16 days on I have screenshots of the chat and one of them on purpose disconnecting when I asked a serious question.
My question is what's taking so long and what are they doing with my documents they asked for.
Rumour from a couple of staff that used to work there is they are going bankrupt and can't afford payouts.

After the wrong package being sent via in post and proving proof both sides it has taken almost 45 days and still counting for them to literally take 30 minutes to ring them and ask what happened to issue payments as it was a wrongfully delivered parcel that in post had sent someone else's parcel Customer service is non existent and if you are a seller unless you only allow photo and physically handing over evidence you won't get nothing and you will lose your items.

Fixed slots to the point where it double spins when you get a winning slot and lags in bonuses to prevent you winning as it doesn't register it even with video proof shown to their CS they just don't care so reported them to the gambling commission with the proof AVOID they are scammers

Company lies about win percentages and when you play for a certain amount of time you either receive error and get put to the home screen or the reels will continue spinning till you leave which in turn loses your over time in game win chance build up in game, bonuses are non existent if you are spinning over 60p or more and I'm my case when I did £100x5 games worth of 50p spins on various games same thing they should be shut down and investigated.

Played on multiple slots numerous times played 20p to £1 a spin most games only after playing £50 you get a bonus return of £2 now I know there's risk to lose money but I think they are lying about their win percentages as ones I played were 87-90% but after doing alot of spins its more 15-25% definitely avoid as they are advertising false win percentages even if overtime.