John Bergano

Never had any issues with a competitor, but I signed up with MailerLite to save money. Before I even sent my first email to my existing list of 10k subscribers, my account was terminated for violating their terms. Waiting on both a refund and confirmation that all of my information will be deleted effective immediately because their email states it will be kept for 3 years .

Absolute crooks. Despite having confirmation in writing of the cancellation from myIQ, they continued to bill my wife’s credit card. There’s no way to talk to these extortionists, only email with their roundabout customer service team. How does a company not take ownership of the charges they’re making after they’ve already been informed that a customer wishes to cancel a subscription? Don’t waste your money on myIQ.

This was how they responded about the demand for refund:

I understand your concern about the charges beyond Rachel's subscription cancellation date. To clarify, the subscription was officially canceled with access through December 17, 2025, and no further charges should have been billed after that date. Since the charges occurred after the cancellation period, I recommend reviewing these specific transactions for any possible errors.

However, per our policy agreed upon at signup, refunds are generally not provided for subscription charges once the billing period has started. I appreciate your patience and am here to assist if you need help reviewing or managing the account further.