Horrific experience when they first…contacted me
Horrific experience when they first took over my loan this guy called me and said they bought the loan I didn't know that.. he demanded I give him my social security number! I had not received any confirmation about the sale of my loan! This guy and others then would call and demand I give them the social! Then I would make arrangements to pay the loan on a certain day and I'd be called off a dialer, I've been sick of the harassment! I requested a VP type person to call me back... No one has done so! They're horrible!
Reply from Servbank
My apologies for the experience you've had thus far. I am with the Customer Experience department here at Servbank. Would you be able to email me your loan number, the full name that is on the account and best contact information? My email address is customerexperience@servicingdivision.com I look forward to working with you.