Canada
Review of Rogers Communications
A terrible company to deal with. If you can get a hold of someone who works at Customer Service, good luck. Also, loyalty department hassles you until you have to resort to blocking their calls. You also pay more for less.
Review of Indigo
The Canadian division company sadly offers unjustifiably high notice costs for parking. People are at these fraudsters mercy when they have to park at Via. Outrageous. It said I didn’t register my vehicle when I clearly had for 24hrs. What a crock! Crooks I say. Not even a warning. Won’t be taking VIA rail as a result ever again.
Reply from Indigo
Hello Gman,
We are sincerely sorry to hear about your negative experience regarding the parking notification fee at the VIA Rail station.
Please note that we are Indigo's French customer service team, and we only manage parking locations and disputes within France.
However, to ensure your situation is reviewed by the correct team, we encourage you to file a claim directly with our Canadian branch. Please find below the link to the web form dedicated to Canadian customers:
👉 Contact Indigo Neo Canada : https://indigoneo.ca/en/contact-us
They will be able to cross-reference your 24-hour registration details and assist you with this matter.
Best regards,
The Indigo France Customer Service Team
Review of VIA Rail Canada
The staff on board were friendly. Parking at the station in Smiths Falls was ludicrous. The actual train service is inefficient with a 25-30 min delay because of signal issues. Not a timely service.
Review of Costway Canada
Reply from Costway Canada
Thank you for your kind words.
Customer satisfaction is our top priority and we are delighted to hear that you are happy with our products and services. We look forward to serving you again on our website.
Warm regards
Costway inc.
Review of Costway Canada
Reply from Costway Canada
Thank you for your feedback! We're glad to hear you're satisfied so far, and we're here if you need anything else.
Kind regards
Costway inc.