Used to work well, is now chaotic
Use to be a good service, but recently they have dialed up the enshittification with extra fees, poor communication, and random overcharging (that I'm still waiting for the to even acknowledge).
Reply from FINN
Hello,
Thank you for your feedback. We genuinely value your long-standing relationship with us, which is why we’re sorry to hear about your recent frustration. However, we would like to clarify a few points.
We do not have any hidden or random fees; transparency is very important to us.
Regarding the billing concern you mentioned, we have already looked into this and processed a credit for the days in question. You should have already received a notification about this.
We are confident that this resolves the matter for you. Should there be any further questions, please reply directly on our last mail.
Best regards,
Your FINN Team