incompetent company
This company is the most incompetent company I have ever dealt with
Do your self a favour and don’t buy anything from them as you will be ripped off as I was
M M
14 December 2025
Unprompted review
Reply from Vogany
Dear Customer,
We’re sorry to hear about your experience. Upon reviewing your case, we see that you reached out regarding the wrong item, and we requested a photo as part of our standard protocol to verify the issue. This step is necessary and is followed by other stores as well to ensure a fair resolution for both parties.
Once we receive a photo as proof, we will be happy to replace the item free of charge, and you will not need to return the incorrect product.
We appreciate your understanding and look forward to resolving this promptly.