Ordered €140 worth of clothes and paid…
Ordered €140 worth of clothes and paid €15 for delivery on 31st may. I returned all items and had to pay €20 to return on 8th june. Items are tracked as being held in customs in belgium since 22nd june.
I am still waiting on a refund on 7th July. I would never order from this company again. It is not reasonable to have to wait this long for a refund. I am now out €175 with nothing to show for it!
Reply from Easy Clothes
Hello,
We’re sorry to hear from you.
We’d like to clarify an important point. Your order was shipped to a country outside the European Union. As indicated on our website before you confirmed your order, return shipping costs and any customs fees associated with returning the merchandise are the customer’s responsibility.
Could you please send us a private message with your order number?
Have a great day,