The experience was good only due to Kumukum's involvement.
The experience was good only due to involvement of Kumkum.
Otherwise my experience with Avalara is not that great. and it still stays the same as your team keeps coming back to me with my return file back and forth not looking at the whole file just one line and then query. We have only 10 lines why they just cant go through the whole file and let us what to correct.
7 August 2025
Unprompted review
Reply from Avalara Europe
Thank you for sharing your experience. We’re glad to hear Kumkum was able to support you effectively. We understand how frustrating it can be to go back and forth on return files, and your feedback is appreciated. It’s been shared with the team so we can continue to improve the process moving forward.