DV

Danielle VAN CAMP

France

Reviews

Review of Shine

Review of Farfetch

Rated 1 out of 5 stars

I was sent the wrong article and they…

I was sent the wrong article and they weren't able to help me redirect the correct one and I had to chase for a reply to even get help. Partly the fault of the shop that sent the wrong thing but overall very disappointing experience on all accounts.

15 June 2026
Unprompted review

Reply from Farfetch

Hi Danielle,

We're so disappointed to hear that your shopping experience with FARFETCH hasn't been as seamless as we aim to provide.

We appreciate you taking the time to share your feedback and we'll be using your comments to improve our service.

If you have additional feedback or need help with an unresolved issue, please send an email to customerservice@farfetch.com.

FARFETCH

Review of My Baggage