Denmark
Review of Infochecker
Reply from Infochecker
Kære Jonathan,
Tak, fordi du har taget dig tid til at dele din oplevelse. Vi er kede af at høre, at den ikke var positiv. Vi vil meget gerne høre mere om, hvad der skete, og finde en måde at hjælpe på. Kontakt venligst vores kundeserviceteam via nedenstående e-mailadresse:
👉 customer.success@infochecker.com
Med venlig hilsen,
InfoChecker-teamet
Review of Trendt Vision
The customer service is non-existent. I got no real reply that actually involved my order (only auto-replies or something similar).
I ordered my items on Black Friday. The shipping took much longer than advertised, but okay, fair enough since it was Black Friday. However, the delivery of the order got split in two; one of the items arrived, but the other package never did. I received multiple updates saying it would definitely be sent by the following week (it was not). I never saw the items. After way too long (+2 months), they just refunded me with no explanation as to why. During the process and after, I tried to contact them multiple times, but got no replies
I bought it with early access through Close Friends, and the items were still in stock a few hours after my purchase. So, it was not because the item was already out of stock and just hadn't updated yet. It is sad to see how they treat their loyal customers so bad.
On the note of loyalty, I received my loyalty birthday gift (€30), but when I tried to use it today, it did not work. It would be nice if it actually worked. That was the last straw that made me write this.
Overall, a bad experience with Trendvison. I would no longer recommend them. I tried to be nice when I contacted the customer service, But now I can't be bothered.
Order number for the refunded order:
Order TRV-185658
Reply from Trendt Vision
Hey,
we are very sorry for the inconveniences.
Please contact us at info@trendtvision.com
with your order number again,
we would like to clarify the problems.
Thank you!
Love,
your Trendt Vision Team
Review of GO DREAM DK
virkelig besværligt havde fået det i gave og skulle nu indløse det, bruger alt for lang tid på det, også til sidst finder jeg ud af mine 2 biografbilletter er kun en 80% billet, det koster 180kr og den tager 140kr af. så er det vel ikke en hel billet som de reklamere for det er
Review of StockX