Two attempts to buy Carnival gift cards…
Two attempts to buy Carnival gift cards denied due to fraud alerts . Both are legitimate credit cards owned by me. the gist of several days of back and forth emailing these people is that they need an alternate email and my phone # to determine if it is possible for me to buy the cards. Im not stupid enough to believe that info wont be used to spam me with emails and phone calls by whoever these people sell my information to. So far there has been no response to my email asking for reassurance that my information wouldnt be sold to others.
Reply from CardCash.com
We understand this is a frustrating situation . Our customer support team is available to assist you directly, and you can reach them at 1-800-227-4214.
Please note that our gift card platform uses advanced fraud prevention measures to protect both our customers and our business. Occasionally, these safeguards may mistakenly flag legitimate orders. This is not a reflection on you personally but rather a necessary precaution due to the high risk of fraud in the gift card industry.
To help reduce the chances of your orders being flagged in the future, we recommend the following tips:
Use your primary email address, phone number, and payment method associated with your account.
Avoid using VPNs or anonymous browsing tools while placing orders, as these can trigger our security systems.
If you're a new customer, consider starting with smaller purchases to build a transaction history.
Returning customers should try to maintain consistent order patterns and amounts.
Use one account for all your transactions to ensure consistency and avoid system alerts.
If you're attempting to make a large purchase, such as for travel or vacation expenses, we suggest splitting the purchase into smaller amounts over several days. This can help our system better recognize your buying patterns and reduce the likelihood of being flagged.
If you continue experiencing issues after following these guidelines, please don’t hesitate to reach out to us again. We’re here to help and ensure your experience is as smooth as possible.