CardCash.com Reviews 

First/last time using today. Bought tropical smoothie gc and followed advice to use immediately. Got pdf, opened and went to put in number and pin from electronic gc from Card Cash and got message saying the cards info is already linked to someone else’s account and they would have to effectively register it. Too bad Card cash doesn’t ensure cards aren’t already registered. Poor service.

I’ve been trying to sell 2 cards since last week and I have yet to receive an update on any of them. Both have been under review for a week. Every time I talk to customer service they hit me with an AI response of “I understand you're looking forward to receiving your payment. Upon checking, your order(order number) has been entered into our payment program. We will list your gift cards on our website and wait for a buyer to purchase them. Once the purchase is complete, payment will be processed after 7 days, provided no issues or reports are filed by the buyer.” I want an actual human response not some AI.

I have ordered three gift cards so far, used Kroger & Dairy Queen, both great experiences. Haven’t tried my Bob Evans one yet, but these deals are amazing! Legit site that can be trusted!

BEWARE!!! A $100 Texas Roadhouse gift card was purchased on September 9th. I used $47.39 a few days afterwards. On September 30th they did an ‘adjustment’ and zeroed out my card! Why are they doing an adjustment? Are they stealing the money from cards to resell?! I should have had $52.61 left to use for my brother’s birthday on October 12th. I put in a claim, had several email exchanges and 2 phone calls. I was warned that it was good that I noticed it before the 45 days was up. They refunded me the difference between what I paid for the card and what I used. NEVER AGAIN!! All this headache is not worth a few dollars in savings, which I didn’t even get!

What I really appreciate about cardcash is their superior customer service. Their exchange rate is good. And their payout timeframe is also good. But if there's an issue, customer service is quick to respond with a real person and do whatever they can to resolve the problem promptly and professionally. I recently had an issue regarding a card that I cashed out and by not fault of mine or cardcash, there was a big problem. Jennifer, who I believe is in the dispute department. Whatever her job title is, it should be changed to customer service angel! She went above and beyond to fix the situation, even going as far as to call me personally and keep me updated. I hope that her employer knows what a gem she is. Dealing with disgruntled customers as a job is very difficult. She approaches it with humility, compassion and professionalism. I want to personally thank her for helping me

Purchased a few gift cards. All appeared to have balances on them when I got them. Conveniently, shortly after the 45-day "guarantee," two of the cards (value $100) no longer showed as valid. CardCash said "too bad, it's outside the guarantee period." Don't buy anything from them, unless you want to be ripped off.

Easy and smooth sale of my gift card. I had a $100 Gift Card to Staples that I had no use for. The site offered me $81.50 which I felt was a fair price. The process was quick and easy. I had the money sent via ACH to my bank account which arrived 2 days after selling my gift card. Would recommend this site and I plan to use it in the future if I have any more gift cards I don't need.

I uploaded a $50 giftcard for Home Depot back in July and STILL never got any money for it . I've written to them numerous times to just be ignored or told I'm lying basically. Thia site is a scam. How messed up to rip people off like that. Horrible. Don't trust this site. Go elsewhere

I would do 0 stars if I could….. I tried to sell my 100$ dicks gift card and the emailed me back saying it was canceled and declined. That was a couple months ago….. today I walked into dicks and the gift card had a balance of 0$.
So not only did the decline me but the stole the balance off of the card.

They mislead you to think if you choose the prepaid MasterCard option it's instant. It's not. It takes the same amount of time to get a bank payout as it does to get the prepaid card. This site is bs. Don't use it

just as bad as gift cash! This time my card was declined as fraudulent with an apology that it may NOT be fraudulent but that the algorithm could pick it up as fraudulent and there's nothing they could do about it. And that they're sorry that possibly my card is legitimate but that sometimes this happens! What a joke! How is it that $100 gift card from Best Buy which I just received as a gift is fraudulent?

Their site clearly says immediate payout. And you can also choose a virtual MasterCard for immediate payout. However, once you go through the whole process you then have to give them your credit card number so they can put a hold on $1 on your credit card, then when you accept the terms, they tell you, they'll approve your order in one to three business days. Complete false advertising. Do not recommend!

I sold CardCash a $250 Ulta gift card, and CardCash’s own records show that the card was verified at $250 on July 6, 2026. Their records later showed a balance of $0.53.

CardCash then contacted me claiming I was responsible for the missing balance. What made this especially concerning was the contradictory information I received. The first email stated that a refund had been issued to the buyer and that I had an outstanding liability. However, in a subsequent email, CardCash told me that “the card had no buyer.”

When I questioned this contradiction, I was told the first email was simply a general/mass notification and wasn’t specific to my transaction. But if there was no buyer associated with my card, then who was supposedly refunded, and why was I originally told that I owed money because a buyer had been refunded?

CardCash is now telling me to contact Ulta to obtain the transaction history. I am doing so, but I don’t believe a seller should be held financially responsible based solely on an allegation without being provided documentation showing exactly what happened to the balance.

I also found multiple BBB complaints describing similar issues involving CardCash and previously sold gift cards later being claimed to have zero/invalid balances, which makes this situation even more concerning.

I am asking CardCash for documentation showing what happened to the $249.47 difference, when the balance changed, and the basis for holding me responsible.

I would strongly recommend keeping screenshots, verification records, emails, and transaction documentation for every gift card you sell through CardCash. My experience has made me question whether I can safely continue using their service.

I Recently got 11 or so basspro giftcards $25 ones from people who didn't want them so i tried to sell them on this website i ended up in the end being flagged for "FRAUD" and now i cant sell the cards or try again when i talked to support they said once its flagged in "THERE OWN SYSTEM" they can't do nothing about it which i know is bullshit DO NOT SELL OR BUY GIFTCARD FROM THIS FAKE WEBSITE THERES A REASON FOR THE 2 STARS AND MOST 1 STAR REVIEWS

While they have a plethora of discount gift cards, you occasionally receive a gift card with an invalid code. Once you reach out to support (1-2 business days), you then get kicked over to their claims team (another 1-2 business days), who will ask you for screenshots of the error. While they do have the 45-day guarantee, their verification process for these gift cards is poor. Imagine buying a gift card for someone's birthday or as a gift in general, only to find out the code does work?

Also, if you switch payment methods, you may get flagged for fraud, to which they will cancel your order and support has stated it's all automated with no manual verification process.

I'm done with this company and have found better providers elsewhere. Avoid them.

Stole gift card information. I was curious to see what I could sell a gift card for, never received any other notifications or payments, and now the gift card is no longer active. The merchant advised me it was already used, in another city than where we live, back in April.

They flagged my card for fraud risk, when I was a genuine customer and offered to provide all the KYC details. Worst horrible platform

I used CardCash for the first time a couple of days ago. I was skeptical to use any of the online companies to sell my gift card. I read quite a few bad reviews of CardCash but also quite a few positive ones too. I had an awesome experience with CardCash and this is the only company I would use in the future. They gave me a very fair deal, and I opted for direct deposit to get my money back. They said to expect the funds to arrive in one to three business days. I received my deposit the next day. I didn’t run in to any problems and I was extremely happy with my experience.

I sold them an $80 gifts card and they paid me with a $60 virtual debit card that I can not use anywhere. I called customer service multiple times and the line was busy, finally the line was not busy and I got their automated system telling me that they were close and that they open from X time in the morning to 5pm. It was 4:21pm when their automated system told me this. I called the customer service number on the card and was unable to talk to a live person. Intei d using the card online, in person with tap-to-pay and I also tried using it with my wallets online. It didn't work with cash-app, google pay or apple pay. Nothing and no one accepts such virtual card. I've emailed customer service and so far I haven't heard from them. Tomorrow I will be reporting this to multiple federal government agencies like, but not limited to, the FTC, Department of consumer affairs, the office of inspector general, the FBI, etc...

I placed 2 orders and I received the money. I have a good experience untill now. Now Im waiting for my 3er order placed today. No problem for now. Thank youuu !!
You’re the best.. true and legit 💪🏻💪🏻❤️❤️!! Thank you so much. You help me a lot !! I want to give you 10 Stars ⭐️jeje pero is just 5 🤣