Clive

Spain

Reviews

Review of Paack

Review of Gemi Elettronica - Aspiratori per camini e Recinti Elettrici

Review of Paack

Review of Pecheur.com

Review of UPS

Rated 1 out of 5 stars

Rubbish in every way

compared to at least 5 other shippers mrw, CTT, DHL etc etc these are the worst by far, in communication, late deliveries and reliability

5 January 2026
Unprompted review

Review of UPS

Rated 1 out of 5 stars

Rubbish in every way

compared to at least 5 other shippers mrw, CTT, DHL etc etc these are the worst by far, in communication, late deliveries and reliability. I can get goods quicker from china to Portugal quicker than from europe

28 December 2025
Unprompted review

Review of Cafe Du Jour

Rated 1 out of 5 stars

Slowest shipping in Europe

Slowest shipping in Europe. 2 weeks from Holland to Portugal so far ( even tho the website pretends to be in Portugal it's in Holland) and still not recieved my order

19 December 2025
Unprompted review

Review of Paack

Rated 2 out of 5 stars

Drivers are good but paack tell lies

Drivers are fine and courteous but the company tell outright lies and pretend the driver made failed attempt at delivery when there clearly is not an attempt, more like the package wasn't with the driver at all. I presume because they can blame the customer to Amazon or other company they are being paid by for being late.

19 May 2025
Unprompted review

Reply from Paack



Hello, Clive


We apologize for the negative experience you had with our recent delivery.

I understand how frustrating the experience with our service must have been for you, and I sincerely apologize for any inconvenience you’ve had to face. I want to assure you that we take each of your criticisms seriously and that we are already working to improve the situation.
We are deeply sorry for your experience with our delivery men. It is never our intention that our customers feel neglected or ignored.
I sincerely apologize for the discomfort and dissatisfaction you have felt. Your feedback is extremely valuable to us and helps us identify problems and find better solutions.

I assure you that we will take the necessary steps to resolve these issues and provide you with a better service in the future. We will do our best to exceed your expectations and restore your confidence in our services.

A greeting

Team Paack

Review of Aquaorinoco

Review of Aquaorinoco

Rated 2 out of 5 stars

Ordered something a week ago with fast…

Ordered something a week ago with fast shipping. Took the money but no contact and no order being fulfilled and no replies to any contact attempt.
Edit. 6 days later they send the live things but I am not there. Had to drive 100km to recieve it. Absolute joke of communication tbh. So overall i ordered Thursday 12 hour shipping, actually Wednesday night and It's now Tuesday so it took 6 days.
A shame they are bad communicators because the package was packed as well as any professional . At least the bags themselves. However one shrimp died within minutes:( hope the other lives, there was no live animals messages on the box so probably stress . Actually the other is dead too now. The water was cold, they had put tape over the heatpack and were in shipping over 24 hours.

6 March 2025
Unprompted review

Reply from Aquaorinoco

Cliente fez encomenda que continha seres vivos a uma quinta-feira. Não foi possível enviar nesse mesmo dia e, como não é possível enviar encomendas com seres vivos à sexta-feira, a encomenda seguiu hoje, segunda-feira. O cliente recebeu atualizações sobre o estado da encomenda durante o processo e ainda assim afirma que a loja é fraudulenta??
Refere-se a contatos, feitos por e-mail, que infelizmente foram parar ao spam, pois eram e-mails que continham poucas palavras, como "and?" ou "palhaços absolutos". De fato, os bons modos ou a boa educação, assim como o respeito ao trabalho que estamos a fazer, não ficaria mal a qualquer um.
Simplesmente falhamos o envio no próprio dia em que foi feita a encomenda, mas enviamos logo no primeiro momento possível (foi só deixar passar o fim de semana). E só não respondemos aos e-mails, pois só agora vimos que foram parar à caixa de spam.
Com um pouco de bom senso, creio que qualquer cliente entenderá que os fins de semana ou feriados condicionam o envio de seres vivos. Primamos por envios rápidos, como pode ser lido na maioria dos feedbacks aqui deixados. Se era assim tão urgente, o cliente poderia ter-se deslocado à nossas instalações e teria conseguido os seres vivos na hora e constatado que não somos "scam"!
Obrigado e passe bem.

Review of Paack

Review of IAD PORTUGAL S.A.

Rated 5 out of 5 stars

From the first moment, attentative, patient and helpful.

I suppose we cannot speak for everybody at IAD, only the person that we dealt with specifically.

In our case for the Coimbra area it was Barbara.

From the first moment, attentative, patient and helpful. Over the course of time buying the plot we wanted we felt they were there for support, not sales and treatment like a friend more than a client.

Couldnt recommend more highly; and we have used many many agents over the decades

1 September 2023
Unprompted review

Reply from IAD PORTUGAL S.A.

Thanks for the ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Clive!

iad Portugal