Returns
Absolutely terrible. Been waiting a month for a refund. Email replies take forever. Would not use again after this experience.
3 August 2026
Unprompted review
Reply from Percival
Hi Michael,
Thank you for taking the time to leave this review.
I'm very sorry for the delay of your return. Please be assured that this is not a reflection of our usual standards of service.
We can see we're supporting you with this on email, we've sent a reply to you now.
We do appreciate your patience with this and the feedback has been passed on to our team.
Thank you,
Percival Customer Care