It's the worst company ever
It's the worst company ever. I have ordered a wardrobe closet in June, and in the confirmation email, it said that in a few days, I would receive a delivery date. Email never came, and after 12 days I contacted them. They responded the day after that, they would contact me when they found out why I hadn't received the delivery email. They again ignored my email until I contacted them again 3 days later, where they said that they had a system failure and I would receive a confirmation email the same day. Surprise, surprise, email never came. 4 days later, I asked about delivery and email, but they completely ignored the email. In the meantime I noticed that the amount in my bank account that was reserved suddenly disappeared, meaning they had already then cancelled my order. I've also noticed that for the same closet they increased price - now it is double price. After all that I decided to cancel my order on their website, and suddenly 30 minutes later, I got an email about delivery which of course, is now cancelled. They immediately confirmed with a new email that my order was cancelled. If you want to save money and time, and avoid having terrible shopping experience don't buy from here!
16 July 2024
Unprompted review