ActiveCampaign is a useful platform, but in the past year or so the site has become incredibly slow, buggy, and frustrating to use. The support staff have always been very responsive and helpful, but the issues have definitely made me consider switching to another platform. I suspect all the AI additions may be to blame.
I've been using Activecampaign for a few years and it's a generally good service. However especially over the past year it has gotten reeeeeally slow and buggy. Many parts won't load at all and just display errors, all pages are very slow to load. When i told them about this they were not very helpful and suggested the error is on my end with browsers or caches or whatever, but after following their suggestions the problems remain. I wonder if this is due to the adding of AI to everything (I never use their AI features). Perhaps the AI makes their site bloated and unusable. We should be able to opt out of AI and use a version of the site that runs cleaner... just a thought. Otherwise, their customer service is generally pretty helpful and the platform does what I need it to do.
I ordered 4 items - 2 of them were lovely in material and make (I've only worn them once each so far but happy) - 2 of them were 2 colours of the same item and unfortunately I picked the wrong size. One of these had a tag print that showed through on the outside.
Bonnie was very helpful and offered a couple different options to resolve it. I received a refund for the item with the tag issue and requested a replacement for the wrong size item, for which I was happy to pay shipping.
They let you keep the items instead of spending resources to ship them back; I admire this commitment to sustainability and now I have a gift for my friend who wanted to order with me but couldn't afford it at the time ^_^ Thankyou OGL!
6 November 2024
Unprompted review
Reply from Oglmove
Hi Bec,
Thank you so much for taking the time to share your experience!
We are thrilled that you’re happy with the items that were the perfect fit, and I appreciate your patience with the sizing issue and the tag print showing through. Your feedback is so valuable, and I’m glad Bonnie could offer options to resolve it.
We’re also delighted that our sustainable approach resonated with you. As a certified B Corporation, sustainability is core to what we do, and knowing that you could share one of your items with a friend makes it all the more meaningful. Your support for OGL and our mission truly means the world to us. 😊
Thank you again for being part of our journey toward more sustainable fashion. We’re here whenever you need us and look forward to continuing to serve you!
The Vocal Health First Aid course is extremely comprehensive and thorough. As someone who has done a reasonable amount of study in vocal anatomy & physiology mostly via Estill Voice Training, I wasn't sure how much new info I'd be receiving - but WOW there was hardly any "ho hum, I know this already" moments. It is a true holistic view of vocal health from so many angles, all the experts who teach the lessons are absolutely fantastic. Lots of practical stuff here, I highly recommend it to all singers, voice teachers, choir leaders, and anyone else who may be interested in taking care of their own voice and the voices around them.