Gary Holland

Friendly drive. Clean vehicle and on time journey. Only negative was difficult to find National Express stop in Colchester

Open Reach installed the router but when we tried to access the internet the Wi-Fi wasn’t showing. After a couple of hours of trying to access we phoned the helpline. It took ages for the call to be answered but as soon at the agent came on the line ( Prince was the name ) they resolved it very quickly and stayed on the call to confirm that it worked properly. 5 stars for Prince 2 stars for call waiting time.

Your site says you don’t go from Dudley to Birmingham Airport. I did this trip several times last year and booked with no issues . I looked at Wolverhampton and it goes to the airport and picks up in Dudley

Went to my holiday home in Spain for 7 weeks so was a longer gap between ordering than normal. Was told I could have a 2.5 dose instead of the 12.5 or I could have my money back with a £15 administration charge. So a company won’t supply what you ordered but going to charge me £15 for a transaction that will take a minute to return my money. Will be claiming the full amount from my credit card company!!!!

Really helpful and supportive. Sanjana was excellent and vey patient

Ordered a sofa on 3rd August. Received tracking number on the 7th which said the delivery company had not received all the items. Contacted them several times and had several hours waiting for them to answer. Customer service was very unhelpful. Went back to the shop where we placed the order and they spoke to the transport company and said delivery would be made on the 19th August. Contacted delivery company this morning and they have still not received item and waited over an hour to be told by customer service we can have our money back or raise a new order and will be delivered in a few weeks.

Shocking experience. Initially placed an order with extra payment for express delivery. After seeing it had only had a data entry on the tracking number after a week. I contacted them and they said it would be 10 to 15 days for delivery. Waited nearly a month and contacted them an they said they would contact the transport company. After a few days no reply so contacted again. Received a call on 1st July to say transport company wasn’t responding so they would raise a new order and ship it urgently and I would get a new tracking number within 48 hours. Contacted them after 48 hours and it was still processing but was told on phone call I would receive the delivery by 10th July. Contacted them again today and was told that it was still processing and couldn’t give me any idea when it would be dispatched or delivered.

Had my parcel for nearly a month and it has not moved.The company I brought the item off has tried contacting them several times and no reply.

I paid 49 euros for express shipping as I needed the item delivered quickly. After 24 hours the tracking number said the items data had been transmitted. 12 days later it is still at the same stage. Contacted Beliani who at first unhelpful but the 2nd customer service operator was really good and resolved the issue satisfactorily.

Been using Curate for a few months and up to 7.5 dose. Tried ordering a 10 but they said because it was just over 6 weeks since my last order and I had to go back to 2.5.. I explained that I didn’t take it the first 2 weeks as I was away on holiday. Been nearly a week and no response. Seems they just want to push you back 2.5 to make more money

Priya Thakre Fantasy support to set up personal hotspot

Had some slight damage I think caused during transit but once contacted their customer service team resolved very quickly.

Thought it was £20 a month thaen it was an extra £3 a month for router then a £4.95 a month has appeared. Its costing more than the provider I was with

It seems more often than not payment’s are being denied by the retailer despite following the guidelines

Easy to use and good value. Matched description and helpful owner of the space.