United States
Review of Aelfric Eden
My second hoodie I received wasnt the quality of the first one i received . Poor fabric , and animation, didnt even look like the same company. Im really saddened by how much money i spent and didnt get the same type of product i recieved before. I will not order again.
Review of Groupon
They charged me a $30 Groupon tax at facility and then taxes and tip which I was expecting.
Reply from Groupon
Hi ,
Thanks for your review!
We understand how frustrating it must be to encounter unexpected charges.
At Groupon, we strive to provide the best level of service and support to our customers. We take your feedback seriously and our team is currently reviewing your complaint. We assure you that we will follow up with you directly within the next 48 hours to resolve this issue for you.
We apologize for any trouble you have experienced so far and want to assure you that our team is working diligently to provide a speedy resolution. Your satisfaction is important to us, and we appreciate your patience as we work towards resolving this matter.
Thank you for your understanding.
Regards,
Pugal mozhi G
Groupon Customer Support