DP

Dávid Paksi

Hungary

Reviews

Review of SunExpress Airlines


Rated 1 out of 5 stars

Online checking is very very bad!

At the check-in of the Antalya to Budapest flight, 3 out of 4 people were automatically given a seat for free, the fourth person was only offered a paid seat by the check-in system. A whole family traveled together, 4 adults plus a baby, with this pull, we were forced to pay for the fourth place anyway, just so that the baby would not travel separately with an adult and there would be no help during the flight. I find this order extremely repulsive!!!

1 September 2026
Unprompted review

Review of Tradeinn


Rated 1 out of 5 stars

This is a very untrustworthy company

This is a very untrustworthy company! I ordered two parts from them a month and a half ago, I haven't received them since then, of course they are using my money!
I ordered on October 9th, today is November 17th and I still only get the standard response to wait patiently or cancel the order.
Order number: 42394064

Reply for the answer on 24. November:

The product I've been waiting for so long can only be found on the second-hand market...and because you've been sitting on my money for so long, I've missed out on several very good offers, their system is really bad! Joke! They "used" my money and did not offer any kind of refund or coupon gift in exchange for the inconvenience.

17 November 2023
Unprompted review

Reply from Tradeinn

Dear Cávid,

We are very sorry to hear that you rated our service as not meeting your expectations.

Please be assured that the experience of our customers is very important to us which is why we have verified your case and identified the issue.

It may get down to an unexpected interruption in the supply chain at times, so that the shipping information changes. Please keep in mind that in this case you can change, add/remove items in your order or cancel the entire order from your account at any given moment if you no longer wish to wait for an item that is temporarily not available or experiencing a delay.

Unfortunately, we can only pass on the stated delivery times we receive from our suppliers to our customers.

Otherwise, you will receive an email as soon as your order is shipped with the tracking number of the carrier and your invoice.

https://www.seur.com/miseur/mis-envios
07174000855652

A reimbursement of the cancelled products was processed a few days ago, you should have received the corresponding amount by now, please consult your bank details.

20/11/2023 12:13:54 - Devolucion importe:-384.06 EUR

We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service.

Please accept our sincerest apologies for any inconvenience caused.

Kind regards

Review of Tradeinn


Rated 1 out of 5 stars

BAD customer care and shipping.

Basically, a store with a good selection, but the customer service is terribly underperforming.
It happened to me for the second time that I ordered something and had to wait much longer than promised.
At the time of purchase, all the items were indicated as available, but 2 days later, nothing had happened, that's when I first wrote to the customer service, who could only advise me to wait patiently, because unfortunately one of the items is coming from an external warehouse. I ask why the system indicates that something is immediately available, if it is not?
Then I offered them to send it in a separate package, which is out of the question for them!!! They forced me to take that item out of the cart and order it separately (and thus spend another €8 in shipping costs, the total purchase amount was €550!)
They were able to send the package a week and a half after placing the order, and then came the surprise because the package arrived here from Spain to Hungary in 3 working days...otherwise it takes at least 6-7 working days. I ask, why can't it always be sent this way, if in this case it was possible in 3 days???? Order number: 34309517

24 November 2022
Unprompted review

Reply from Tradeinn

Dear Customer,

We are sorry for the inconvenience this has caused, but in that case, we need you to submit your order number in your review so that we can verify the current status of your order and handle your problem.

Regards