Its a terrible aeroline i think the…
Its a terrible aeroline i think the personal in the frontdesk work without want satisfy the client needs, at least in cancun is the case the manager in cancun is the worst person they are a cats of the aeroline there are a persons whith tshirt blue they are working there and they dont solve any problem for the People, and tuifly send the emails in germán without any information on how we need present at the flight,now they dont have a telephone number the telephone they give is incorrect nobody answer they dont want any claim for the bad service . And there are not offices in cancun,the worst is that the personal dont Know anything about the flights,i want my refund because the People who works there gave me bad information and i lost the flight and i cant claim with anybody because they dont have a place where can i go to claim the personal with tahirt said me if i Take the test covid i can abord ,i made the test and when i arrived the front desk they told me you cant abord.help somebody. I want a refund or change the destiny .
30 July 2022
Unprompted review