A complete lack of professionalism
A complete lack of professionalism! You would be better off closing down your business and stopping the practice of subjecting customers to stress and frustration. You have failed to deliver the shipment for a week and a half, despite the 24-hour delivery window you promise. The first shipment—an exercise bike—mysteriously went missing. The seller sent a replacement unit, but it has gotten stuck in your warehouse—and it’s hardly a tiny item like a pin. You are a terrible company; I absolutely do not recommend using your services to anyone who wants to avoid trouble.