Merit Mushrooms Reviews 

206
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredible freshness and high quality of the products, noting that orders arrive promptly every single time. People also mention how easy the growing kits are to set up, how wonderful the customer service is, and how delicious the harvested mushrooms taste when cooked. Some reviewers were not happy with delivery issues, mentioning that packages occasionally arrived late or were left in strange places, leading to spoiled, soggy, or moldy items. A few consumers also felt that the packaging setup could be improved to better handle moisture buildup during transit.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the exceptional freshness, great... See more

Quality

People report positive experiences with quality, highlighting that the products are consistently fresh,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting that orders arrive promptly and... See more

Order

Consumers find order to be positive, highlighting prompt delivery and excellent quality. People frequently... See more

Service

Clients share positive opinions on service, consistently highlighting quick delivery and efficient handling.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve ordered both a growing kit and fresh mushrooms now and both have been great. Watching the magic happen with the easy to use growing kit and then harvesting our home grown pink oyster mushrooms.... See more

Company replied

Rated 5 out of 5 stars

Extremely happy with my mushrooms! King Oysters, Maitake and Pink Oysters - all delicious. They arrived promptly, beautifully packaged and super fresh. Will be ordering again for sure!

Company replied

Rated 5 out of 5 stars

Very quick delivery. I ordered on Wednesday afternoon and they arrived Friday morning. I ordered the Pink Oyster, Coral tooth fungus, Nameko and Maitake. They are really great mushrooms for making pla... See more

Company replied

Rated 5 out of 5 stars

Second order from Merit Mushrooms - They deliver quickly and are very helpful if you need to ask advice. I will most certainly be back for more - my first order for a King Oyster mushroom fruiting bl... See more

Company replied


Company details

  1. Farm

Written by the company

Merit Mushrooms is a small, quality-focused gourmet mushroom producer that grows fresh mushrooms that are picked for the customer alongside selling other mushroom growing products.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

206 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(206)

68 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service and product

Excellent service and product. Would highly recommend

28 July 2026
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi,

Thank you so much for your fantastic review and recommendation! We're delighted to hear you're so happy with both our service and products. It means a lot to our family-run business!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Best company for mushroom lovers.

Extremely happy with my mushrooms! King Oysters, Maitake and Pink Oysters - all delicious. They arrived promptly, beautifully packaged and super fresh. Will be ordering again for sure!

3 August 2026
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Reply from Merit Mushrooms

Hi Jess,

Thank you so much for your fantastic review!

We are delighted you enjoyed the King Oysters, Maitake and Pink Oysters, and that everything arrived promptly, beautifully packaged and fresh. We really appreciate your support and look forward to your next order!

Best,
The Family at Merit Mushrooms

Rated 1 out of 5 stars

The delivery of our mushrooms was left in next doors paper bin

The delivery of our mushrooms was left in next doors wast paper recycling bin, they just looked by chance and found our package in the bottonm of the bin.

One we recieved them they were quite soggy and rather than the nice white colour they were a beige to light brown colour.

2 August 2026
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi Brett,

We are very sorry to hear about the way your order was delivered.

Unfortunately, once an order has been dispatched, we have no control over how Royal Mail chooses to deliver it, and leaving a parcel in a neighbouring property's recycling bin is certainly not the experience we want for our customers.

We appreciate that this is especially frustrating when the mushrooms then arrive in less than ideal condition.

As a small family business, experiences like this do unfortunately have a negative impact on us, despite the delivery being outside our control, but our customers are always our number one priority and we want to put things right.

We have actually emailed you directly, so please get back in touch with us urgently so we can look into the quality issue and resolve this for you.

For future orders, we would also recommend keeping an eye on the Royal Mail tracking link provided in your dispatch email, as well as any emails or texts from Royal Mail, as your contact details are shared with them so they can provide the latest delivery updates.

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

On time and fresh

On time deliveries and fresh produce.

30 July 2026
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi,

Thank you so much for your lovely review! We're delighted to hear your deliveries have been arriving on time and that you've been enjoying the freshness of our produce.

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi,

Thank you so much for your wonderful review! We really appreciate your continued support and are delighted to hear that you are enjoying the quality of our mushrooms. We put a lot of care into every batch, so it means a lot to know it is appreciated.

Best,
The Family at Merit Mushrooms

Rated 3 out of 5 stars

Delivery problem

Paid for next day delivery needless to say it didn’t arrive next day, in fact still waiting 4 days later

30 June 2026
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi Dean,

Thank you for taking the time to leave your feedback. We're sorry to hear you were disappointed with the delivery expectations.

Having looked into your order, we can see it contained pre-order growing kits that were not yet ready for dispatch. We only dispatch our growing kits once they meet our high-quality standards, and the recent heatwave had a temporary impact on our production. Rather than compromise on quality, we delayed dispatch until the kits were ready.

As noted on both the product pages and in your order confirmation email, these growing kits were scheduled for dispatch during the week commencing 6th July. Your order was dispatched on 6th July and delivered on 7th July.

We understand it's easy to miss pre-order information when placing an order, which is why we do our best to make it as visible as possible on both our website and in the order confirmation. We truly appreciate your feedback and we look forward to being of service to you again soon!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Super service!

Really great service. Fast delivery and excellent quality Mushroom goodness! Thank you!

29 June 2026
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi Melody,

Thanks so much for your fantastic review! We're delighted to hear you were happy with both the speedy delivery and the quality of our mushrooms. Your support means a lot to our family business, and we hope you continue enjoying plenty more mushroom goodness!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

lovely fresh mushrooms

Fast delivery. Tasty fresh mushrooms

28 June 2026
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Reply from Merit Mushrooms

Hi Gordon,

Thanks so much for your fantastic review! We're delighted you enjoyed the fresh mushrooms and our fast delivery. We really appreciate your support!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Communication good

Communication good, got what I asked for and is good quality simple

27 June 2026
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Reply from Merit Mushrooms

Hi Ben,

Thanks so much for your kind review! We are delighted to hear that you were happy with the communication, received exactly what you were looking for, and were pleased with the quality. We really appreciate your support and hope to serve you again soon.

Best,
The Family at Merit Mushrooms

Rated 2 out of 5 stars

Mushrooms we're sweaty and not…

Mushrooms we're sweaty and not presented very well, it just looked like they were thrown into box

27 June 2026
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi,

Thank you for taking the time to share your feedback. We are really sorry to hear that your mushrooms did not arrive in the condition you expected.

We have reached out to you directly and look forward to hearing back from you so we can better understand what happened.

Unfortunately, transport conditions, particularly during hot weather, can sometimes cause fresh mushrooms to become sweaty in transit despite our careful packing.

We always take great care in preparing every order and are committed to providing the highest quality products and service. We appreciate the opportunity to investigate this further and make things right.

Best,
The Family at Merit Mushrooms

Rated 2 out of 5 stars

The fresh mushrooms arrived mouldy

The fresh mushrooms arrived mouldy. That was very disappointing. Still waiting for the growing kit to start (it has been faster before, so little concerned).

30 May 2026
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Reply from Merit Mushrooms

Hi Helena,

Thank you for your feedback. We are very sorry to hear that the fresh mushrooms did not arrive in the condition we would expect. We have reached out to you directly and look forward to hearing back from you so we can resolve this for you.

Unfortunately, despite our best efforts with packing and shipping, transport conditions can occasionally cause mushrooms to become damaged, particularly during warmer weather. We always do our utmost to ensure every customer receives the highest quality products and service. We also understand your concern regarding the grow kit and would be happy to discuss this with you as well once we hear back.

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi Robert,

Thank you so much for the fantastic review! We're delighted to hear you enjoyed our mushrooms. Simple feedback like this means a lot to our family team, and we're thrilled we could provide something so tasty for you.

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Excellent all round!

Speedy delivery, well packaged, great communication and excellent product!

2 June 2026
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi Emelia,

Thank you so much for the fantastic review! We're thrilled to hear that you were happy with the speedy delivery, packaging, communication, and, of course, the mushrooms themselves. Your support means a lot to us, and we look forward to serving you again soon.

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Prompt and efficient delivery

Prompt and efficient delivery of viable product.

4 June 2026
Unprompted review
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi John,

Thank you so much for your review! We're delighted to hear that your order arrived promptly and that you were pleased with the quality of the product. We really appreciate your support and look forward to serving you again.

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Excellent chemical free mushrooms…

Excellent chemical free mushrooms delivered neatly packed, smooth transaction every time. The mushrooms are always fresh and delicious. I also really appreciate the variety of mushrooms I can order from Merit Mushrooms and the variety is important for not only culinary reasons but also health wise. Different types of mushrooms offer different health benefits, although I mainly pay attention to variety because it is beneficial for microbiome. Each type of mushroom feeds different beneficial bacteria in the gut and more varieties of mushrooms equal more types of good bacteria fed. I heard one should aim to consume at least 5 different types of mushrooms per week and the same goes for fermented foods. My personal favourites are nameko and maitake mushrooms. Nameko is very delicious in miso soup and maitake, when sautéed in butter they have a flavour of wild mushrooms from the forest. Tasty added anywhere. Great in sauce with fried onions, crème fraiche (should not be heated), salt, pepper, fresh goat or sheep cheese can be added too, plus parsley, last two optional and poured over boiled potatoes. Potatoes can be even cold, more inulin that way.

In addition, I appreciate that mushrooms fresh and dried are packed in cardboard boxes and paper / paper bags with minimal use of plastic in the packaging.
Great company, highly recommended.


30 May 2026
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi,

Thank you so much for this incredibly thoughtful and detailed review! We're delighted to hear that you enjoy the freshness, variety, and quality of our mushrooms, as well as our commitment to sustainable packaging. Your support and recommendation mean a great deal to our family business.

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi Sylwia,

Thank you so much for the kind words! We're really glad you had a great experience with us and we look forward to seeing you again soon. Your support means a lot to our family-run farm.

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

These kits are incredible, great experience!

These kits are so good that I can’t wait to get my next one! I ordered the yellow oyster growing kit and they grew quickly and were very easy to maintain until we harvested this evening! The instructions were really clear and I’m so impressed with how smooth the whole process was. I’d 100% recommend for anyone looking to grow mushrooms at home. We’ve just followed the recipe to make the yellow oyster mushroom risotto and it’s delicious.

28 April 2026
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi Sophie,

Thank you so much for the amazing review! We're thrilled to hear your Yellow Oyster kit grew quickly and that the whole process was smooth from start to harvest. It's great to know the instructions were easy to follow! We really appreciate the recommendation and can't wait to send out your next kit.

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery
And a great product
Very difficult to get hold of

26 April 2026
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi Martina,

Thank you so much for the fantastic review! We're thrilled to hear the delivery was quick and that you are enjoying the product.

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Brilliant company supplying absolutely…

Brilliant company supplying absolutely beautiful mushrooms. Great customer service.

2 May 2026
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi Rebecca,

Thank you so much for the fantastic review! We're delighted to hear you enjoyed the quality of our mushrooms and had a great experience with our customer service. We truly appreciate your support and look forward to supplying you again soon!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Lion's Mane

I order the Lion's Mane, consistently good quality, carefully packaged. Not just delicious but good for me too, win win. Thank uou Merit Mushrooms.

2 May 2026
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi Jo,

Thank you so much for your lovely review! We're thrilled to hear you've been consistently enjoying our Lion's Mane mushrooms. We truly appreciate your support!

Best,
The Family at Merit Mushrooms

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