I ordered a distressed look coffee…
I ordered a distressed look coffee table and it arrived in good time and I like it but some of the holes weren’t in the correct place for the legs/ side of table meaning I couldn’t screw all of them into place. It’s missing a few so as a result I’ve had to use wood glue which is visible and also hasn’t worked properly. Shame because it’s a nice enough table at a good price but obviously some error at the factory end means it’s not as stable as it should be
Reply from vidaXL
Hello Daniela,
Thank you for taking the time to share your experience.
I am sorry to hear that you encountered issues during assembly due to some of the pre-drilled holes not aligning correctly. I understand how disappointing this must have been, especially as you otherwise liked the table and were looking forward to enjoying it.
I have reached out to you directly to offer assistance and gather some additional information so that I can review the matter further. I would be happy to look into this for you and see how I may help.
Kind regards,
Tanya
vidaXL Webcare Team