Lucius

Not so bad jump ropes for the price, but I wasn’t expecting to wait over two weeks for delivery to Switzerland when ordering from a website branded as Swiss.
“SwissSkip” — but made in China. What exactly is Swiss about this, apart from the name?
It seems to be just a white-label product, originally created as a dropshipping brand.

Outrageously overpriced plants — and sometimes even sick ones.
They’re selling a Thai Constellation with edema for €500, when in reality it’s worth maybe €20 in that condition. A swollen, unhealthy plant passed off as a rare gem… it’s just dishonest. Avoid this shop if you care about plant quality or trustworthiness.

Legit the worst social media.
There is no way to contact support, and they ban users for no clear reason—especially those using Marketplace to sell items.
I was personally banned from Marketplace simply for having too many listings online. There is absolutely no way to appeal the decision, as the system is entirely automated and managed by bots. Unfortunately, in my region, Facebook Marketplace is the most widely used second-hand sales platform, which makes this issue even more frustrating.

Even worse, it seems that Facebook actually promotes low-quality, spammy posts. While legitimate users get banned for minor issues, bots are allowed to publish thousands of posts using poorly generated AI images or fake videos without any consequences.
In fact, it feels like Facebook even favors this kind of content because it generates a high level of engagement through likes and comments, regardless of its authenticity or quality.

Je commande principalement sur ce site. On y trouve de tout, à des prix très souvent concurrentiels. Attention tout de même : certains produits provenant de fournisseurs externes sont souvent beaucoup plus chers que directement sur le site du fournisseur en question.

Le service après-vente est excellent : réponses rapides, gestes commerciaux, etc. À ce niveau, tout est parfait.

Du point de vue de la transparence sur leurs prix, on peut trouver une section "Évolution du prix", qui est très utile.
Malheureusement, on y voit que certains produits ont un prix qui varie plus qu’une shitcoin... Parfois, il est difficile de comprendre comment les prix sont calculés. Néanmoins, on peut suivre leur évolution et savoir lorsqu’un prix est excessif ou non.

Concernant la livraison, les commandes sont généralement expédiées très rapidement, si ce n’est le jour même, lorsque les produits sont en stock. Lorsqu’ils ne le sont pas, ne vous fiez pas aux délais estimés, car ils sont rarement corrects. Soit la commande est livrée plus tôt (cas assez rare), soit elle arrive bien plus tard.

Enfin, un énorme bémol selon moi concerne les emballages utilisés pour les colis. Dans 90% des cas, les cartons sont surdimensionnés et remplis de plastique. Un gaspillage énorme, et vraiment pas écologique. Sans compter qu’ensuite, on se retrouve avec un carton gigantesque à devoir jeter, alors qu’on a simplement commandé un petit article qui n’occupait même pas 10% du volume du colis.

Expérience excellente, très bon site avec une énorme sélection de produits. Pas les meilleurs prix du marché mais ils offrent souvent des réductions ce qui compense ce défaut.

Belle sélection de produits et meilleurs prix que j'ai pu trouver en Suisse. Selon comment, même moins cher que de faire venir directement du Japon.

Seul bémol : si on ne prend pas l'expédition en courrier A, ils mettent très long avant de déposer le paquet.

Excellente expérience avec ce site. Ils ont une jolie gamme de produits et l'expédition est vraiment rapide.

My first order arrived in Switzerland relatively quickly. Unfortunately, one of the items was missing. Mistakes can happen… They therefore offered me a voucher worth slightly more than the missing item (which more or less covers the cost of the item as well as the customs fees).

I used this voucher for a second order, to which I added other items (two displays). A week after the supposed dispatch of the parcel, and having not received a tracking number, I decided to write to them to request it. It’s worth noting that a DHL shipment from Germany to Switzerland usually takes no more than 3 to 4 days.

I was told that my enquiry had been passed on to the relevant department and that I would be contacted shortly with the tracking number. It has now been five days, and I have still received neither an update nor the parcel.

I am almost certain that the parcel was never sent. I still hope it will arrive eventually—should that happen, I would consider amending my review. But for the time being...

Judging by other reviews, I can see that I am not the only one who has had a bad experience with this site.

Edit (1) : After a week, I finally receive a response (conveniently just a few hours after I opened a dispute on PayPal). According to them, the parcel is supposedly stuck in customs and they claim to have no information. They’re shifting the blame onto DHL, accusing them of poor communication and of failing to provide a tracking number.
What a convenient way to dodge responsibility—blaming others—especially since a tracking number is automatically generated as soon as the label is created!

Edit (2) : After a month, still no tracking number. Instead of providing proof of shipment, they said it was “not acceptable” of me to suggest the parcel had never been sent. They asked for “mutual respect” when I simply demanded accountability and stated that I would take action if no tracking number was provided.
It’s ironic to be lectured on “respect” by a company that ignores emails for weeks and delivers no concrete answers. Transparency is the bare minimum — yet even after four weeks, they’ve failed to provide a single verifiable shipping confirmation.

Edit (3):
They have already attempted to have my review removed twice, by flagging it and presumably expecting me not to respond to Trustpilot’s email requesting proof of its legitimacy. They are out of luck, however, as this review will not be taken down. It is a shame that their reputation has deteriorated to the point where they feel the need to suppress honest feedback rather than address it. Shame on you, God of Cards.
Buyers beware!

I love my Super73 ZX !
It arrived in just under 8 days (to Switzerland) and since then I've been riding it everywhere I go.
Customer support is pretty quick to answer whenever I have a question or issue.
The fact that the bike can go over 40kmh is pretty cool too ;)
The ZX is the perfect commuter !
Only thing I regret is not taking the RX for off-road use... (5 stars review at this point)
*** Update : Unfortunately, after a few months a battery problem occurred and the battery had to be sent back by UPS for repair. Super73 took care of sending me a UPS courier to pick up the package but UPS lost the package and refused to refund anything, saying it was delivered (which was not the case). Super73 did not make any commercial gesture and charged me for the replacement of the battery at full price (about 800€). They also did not help me to solve the dispute with UPS for the lost package.
I don't blame Super73 for the lost package, however, in the first place, the battery should not have failed after 2 months of use and the fact that I had to buy a new one was only because the first one failed. In other words, Super73 could have at least stepped up and given me a discount for a new battery.

Update after 4 years :
Honestly, for the price, it's just not worth it. The build quality is poor, the ride comfort is subpar, and unless you're using it strictly as an electric motorbike, it's really difficult to pedal.
I genuinely wouldn’t recommend this to anyone, unless you live in a region where these bikes are street legal. In other words, I wouldn’t recommend this to anyone living in Europe.