Al-Amin Khan

I attempted to book my flights and hotel through this company, but the price kept increasing each time I tried to confirm the booking. The cost initially showed at around £1,800, then increased to £1,900, and finally to £2,000 without any clear explanation.

Despite the repeated price changes, I was still willing to proceed with the booking. However, instead of being able to complete my purchase, I received a message instructing me to contact customer service using a premium-rate telephone number.

Fortunately, I was unable to complete the booking through them. I subsequently found and purchased the exact same holiday package elsewhere for £1,765, with hand luggage included, making it an even better value than their initial quoted price.

Sebastian and Radu were very polite and delivered as expected. They also took away my old one unpacked and recycled the packaging.

Ordered service parts for my 2 cars. I also ordered correct spark plug for my car, when went to collection - Romford store altered them as they didn't have my ordered one. But they altered with ones which were not compatible.
When called the store- they reassured to support me and would sort something out for me for my trouble. I told them that it they were 35 minutes drive from my home and it was not worth of my return journey and requested instead to send the parcel instead. But they insisted for me to visit the shop promising to look after me for the trouble.
Guess what - once arrived they tried to blame me instead where they can clearly see the mistake they made. He tried to justify the replacement which clearly doesn't fit. He would not even apologise.

They wouldn't even give me a replacement in the same range. Rather - he tried to slaughter me with 3x costly ones.
This was my first order and last - would never use buy fro GSF ever again.

Amazon is blocking me from reviewing faulty item they sold to me. I bought 2x that item after finding the item had 4.6 * rating. Both of them were faulty and didn't work. Amazon refunded after I returned.
But Amazon would not let me review the product even through I was doing it from my product purchase page as a verified buyer.
"Amazon has noticed unusual reviewing activity on this product. Due to this activity, we have limited this product to verified purchase reviews."
Total scammer.

I have been using credit card for years without any issue. I like to use it for my monthly shopping and I recommend it.
Only concern I had recently was they blocked my card for some service providers without informing me, which I had to find out after calling the customer service team.