MA

Mr Anthony Raine

United Kingdom

Reviews

Review of SportsShoes.com

Review of E.ON UK

Rated 3 out of 5 stars

I TOLD THE PERSON WHEN I PHONED THE…

I TOLD THE PERSON WHEN I PHONED THE METER READINGS THAT I DID NOT WANT A SMART METER ABOUT SIX TIMES. BUT WAS IGNORED . AN E MAIL CAME TELLING ME THAT AN APPOINTMENT HAD BEEN MADE. I TRIED TOCANCELBUT WAS UNABLE TO GET THROUGH BECAUSE ALL YOUR LINES WERE ENGAGED. SO I JUST WENT AHEAD.

20 May 2021

Reply from E.ON UK

Hi Mr Anthony, I'm sorry about the confusion with this. In some cases dependent on what tariff you've picked you may be required to have a Smart Meter installed. This can be discussed if and when you speak to us next.

If you're not on a tariff that requires a Smart Meter then it is still completely optional. I know in some cases we have been booking "provisional appointments" but they won't actually go ahead until you've agreed to it.

Thanks, Matt