Alex Gordon-Ball

Recently rented a Mega Van for a 4 day trip to the UK and the team in Drogenbos depot were very helpful. They explained all the options, sorted the paperwork and answered all our questions.

The van was great, it cruised easily on the motorway and worked perfectly as expected. The fuel economy was also very good as the van was fairly new so had the latest tech. We got a clear inspection before the hire to show any existing defects, this was great for highlighting things we'd missed. Then on return they did the same check and it was clear there was no issues thanks to their first checklist.

I would recommend them to anyone wanting a no stress rental with a good vehicle that's well maintained and reliable.

We were looking to relocate from the EU back to the UK and did a search for UK removal companies. TMS had a high score on Trustpilot so we chose them as an option, plus they had a lot of very positive reviews.

Our first contact was with Mike who was great at explaining the options. When we realised we'd underestimated the scale of our home, he arranged for James to have a video call with us so we could show what we wanted to move. This was a great idea as James also gave a lot of advice about how to pack things that we hadn't considered.

Due to a change in our plans we had to postpone our move for the future, so we didn't continue with our booking. But the service and support from both Mike and James was very good and made us feel reassured that our move was in safe hands.

We would recommend TMS to anyone who wants a professional moving service with a personal touch that you can talk to.

Arrive on time and the delivery person was polite

We have used Vaillant for a number of years since we had a new boiler installed. In previous years the only issue was their terrible online system, but their service technician was usually good.

This year has been a complete mess, we were told to pay in advance for the service which we'd never had to do before. Then once the service was done we received a new invoice asking for more than the original service price we paid. In total this years service has doubled in price compared to previous years and we can't get details of what the extra charge is for.

We have asked for details on why we have this new invoice, but they don't seem to be able to explain why. We have sent multiple emails and their response has been a series of mixed messages. They've even offered us a new service date in August this year even though we've just had our boiler serviced.

We feel like they're trying to scam us out of an extra payment, even though we paid in advance as requested. We have cancelled our contract with them and would advise anyone thinking of using them to consider an alternative unless you want to have a lot of issues that take time to resolve.

Have used TVMucho for some time with no issues, suddenly we can no longer pay by PayPal and have been told to send them credit card details. It’s a shame as the system was good but the payment change doesn’t sound right and we don’t feel comfortable in paying them direct via card.

We’ve reworked this review based on feedback from TVMucho, once they get PayPal back online for payment then we would consider them again.

My daughter ordered some goods via Zaful.com in November 2020. The package was sent from China and it arrived in Belgium on the 1st December. It cleared customs a three days later and It has at at the Brussels depot since then. We have tracked it via the DHL link yet it hasn’t moved for over 20 days. We ordered early to be sure of a pre-Christmas delivery, but the package is now sitting in the DHL facility in Brussels going nowhere. The web site blamed Covid for any delays, but we find it hard to believe that 20 days is due to the current health situation. Unfortunately we have no choice of delivery agent, if we had then we wouldn’t have used DHL.