Paul Berry

Happy with the product, and communication/delivery

Avatel took over my existing provider Teletic in January, however we lost our internet service soon after, I reported to Avatel the engineer came promptly and said I will report it? ( not the answer I expected). No further information from Avatel over 7 days all I managed to get was pre- recorded messages when trying to contact Avatel, after no response I suspended my direct debit and appointed a new provider.
Avatel then emailed me with threatening messages with fines and Court summons, I replied "I do NOT have a contract with you", and they confirmed this as well.
I then got repeated unknown calls every day (obviously from Avatel) this is still ongoing to this very day some 4 months now, this is outrageous I now have blocked all calls as they are using several telephone numbers, AVOID THIS COMPANY!!!!!!!!!!!!

they posted one M4 nut to myself 18 euro, I did not order a single nut? and FedX postage total 18 euro!!!!

Avoid this company no apology, how can they post a single M4 nut out using FedX, you can buy metric nuts from any hardware store shocking company!!!!!!!!!!

We are now with Avatel after being taken over from Teletec, and our Wi Fi has been off now for 5 days, their excuse major incident in our area of Calpe, yesturday someone from Avatel informed us that it has now been completed. However we still have NO internet ? and nohhing from Avatel when we will be back on line!!!!

Having just joined Evergreen, I would like to recommend Evergreen, as they are reachable by telephone with MARGARITA assisting me with my inquires prompt very efficient service, totally satisfied
and highly recommended.

I instructed PPL, conveyancing for our BTL investment leasehold property in March this year.
We sold the property to a cash buyer with tenants still
in a AST tenancy with 3 months contract left ending in June this year.
Everything was quick and efficient, and completion was on the end of March, however in June the tenants
contacted me regarding their deposit return?
I explained that they contact the new owner as they should be able to release their deposit as I am not the
Landlord since March the sale and completion.
The tenants contacted me several times regarding their deposit as the new owners never received their deposit in the conveyancing, I supplied our tenancy agreement to our conveyancer?
Having contacted our conveyancer, why this deposit was not transferred, her reply was it is in my name and that I should contact Open Rent to release their deposit this is in June 3 months after the completion date in March. my reluctense is obvious.
1. How do I know how the tenants left the property.
2. Any outstanding energy debts

If I were to release their deposit without conformation from the new owners (which I do not have their contact details) I am sure any damage or debts the new owners would take legal action against me.

I am frustrated that the tenants deposit should have been transfered to the new owners in March which had been supplied in the AST tenancy agreement to the conveyancer?
I eventually managed (with great difficulty) to contact the new owners for clarification to release the tenants deposit, with no dispute from them.

I paid for a conveyancing service which was not fully completed leaving myself to organise.

My partner purchased a hair piece from them,
poor quality and did not fit. Tried to return through Pay Pal, and AliExpress gave an address through Pay Pal resulution and no Country given therefore unable to return item Pay Pay didn't help only refunded Ali Express as we did not return? (how without Country given) appalling customer service.
Do not purchase from AliExpress as in China (I Think) and no claim will be honoured.

terrible company, fined me TWICE for trying to leave them ( 80 euro each time) no invoices on monthly billing only a bill.
Have to open app to find detailed pricing, more than 30% more than other competitors who do not fine you for leaving!!!!! and clear transparent billing.

Excellent quality pannier bag, and highly recommend Rockbrossport merchandise.
A special thanks to Leila who organised my shipping to Spain and organising courier issues, with excellent customer service, will definitely purchase from Rockbross again.

very rude put phone down on my enquiry, without customers no business??????????

Led mouth stopped working after 2 months of use,
and unable to order gel

Complete scam, paid 50cents for one digital signature,
and unbeknown was automatically subscribed!!!!!!
and within 48hrs money taken out of my account of
39 euros.

Avoid these scammers !!!!!!!!!!!!!!!!!!!!!

excellent service, provided me with Accountants within my budget.

Waited 3 months for the item to be delivered, on opening the packaging no accessories were included and our plumber not able to install the LG hot water heater.
Ask for a refund, or another water heater, no response.
Small Claim Court Summons issued.
Avoid this company!!!!!!!!

Cancelled booking, they say free cancellations no refund though after 2 weeks, issued a County Court Small Summons against company.

Avoid this company!!!!!!!!!!!!!!!!!!!!!!!!!

Ordered a replacement parasol in February this year,
with delivery in May this year, only to be informed out
of stock, again.
Asked for a refund, had to chase customer care why after asking for my refund, another 10 days for my refund. Company totally incompetent.

As one of the owners of a prestigious Harbourside development in Bristol, I have notified First Ports
Property Manager in November last year that the key fob, and video entrance intercom was broken and that only the key pad lock is still working, and that no maintenance work has been carried out inside the area inside the entrance to the apartments, ie green algae on stairways, paths, and limescale (stalagmites) deposits on pathways to entrances.
As of todays date 20/02/2021 nothing has been done, only pathetic excuses. I am now in dispute along with the others owners and refusing to pay our Maintenance
fees.

excellent, fast shipment.