Bruno

Worst customer service I have ever experienced.
I strongly recommend you to be sure before purchasing a monthly ISARCARD JOB, because MVG never accept you brake the contract, even if they mess up with you life.
The company cannot handle any request - even the most simple one.
Forget about telephone, forget about email. The only effective communication channel is in person (super modern!).
IOS, Android, apps? MVG have no idea what is this for. It's sad but true.

Mind that the discount offered by the company may not worth the headaches and eventual holidays you wouldn't spend money with commuting anyways.

I myself have never got delivered my ISARCARD JOB, and for 2 months I spent money with the contract and individual extra tickets. I was trying to deal with them by email (so naive).

Finally, when I got my card in person (amid Corona pandemic) the company MVG refused to refund the money I waste on double tickets.

Golpe! Não fui informado pela Reentalcars de que a empresa Foco possui politica de no show de 30 minutos. Eles se recusaram a reabrir meu booking e queriam me cobrar mais 170 reais para poder alugar um carro, por causa de 1h30 de atraso.