DL

DEBORAH LILLIAN MOFFITT

New Zealand

Reviews

Review of 1Cover NZ


Rated 5 out of 5 stars

Taylah was exceptionally patient

Taylah was exceptionally patient; she assisted us with multiple changes and we appreciated her help.
I had also attempted a chat with another agent, her name was Lydia. She did not help and told me to ring an 0800 number for assistance. Taylah was OUTSTANDING.

4 September 2026
Unprompted review

Review of Loop Earplugs


Rated 1 out of 5 stars

Terrible AI; need a human customer service person.

Not being able to
Communicate with a HUMAN!! Appalling AI. I ordered them 2 weeks ago, paid extra for urgent delivery. They didn’t arrive within 3 business days, by which time I had left the country. It was hard not having a real human to talk to. I had to then redirect them to a relatives address in Australia, who then sent them onto me here in NZ… they haven’t arrived yet.

4 July 2025
Unprompted review

Reply from Loop Earplugs

Hi Deborah, we're sorry to hear that you haven't recieved your order yet. We'll be glad to look further into your issue and find a solution for you as soon as possible, so we've sent a request via email so you can fill in the information for us to find your order and help you out.

Review of Avgtravels


Rated 5 out of 5 stars

Fantastic value for money.

Fantastic. Accommodation was of a very high standard; tour guides were excellent. Schedule was tight but doable! Amazing value for money.

6 August 2019

Reply from Avgtravels

Hello Deborah,

Warm Greeting from Asia Vacation Group!

Thank you for sharing your valued feedback and experience with us. We are so happy to hear that you had enjoyable time in Vietnam. We hope you have gained life long memories and we can't wait to have you back in the nearest future.

Best regards,
Asia Vacation Group