United Kingdom
Review of Tesla
Customer support is dreadful. Impossible to make contact by phone or web support. FAQ and web videos only help with the obvious. In my case had problems with the delivery date (the app allocated a different date and time, with no choice). I was on holiday and had already agree the the delivery date would be the week after with the sales rep. Number plate allocated was also incorrect.
Review of Click&Boat
Captain was rude, behaved inappropriately in front of children. The boats toilet did not work (was a large catamaran) for 20 people. Safety gear out of date. Arrived an hour late as had ‘forgotten’ booking and dropped us off an hour and a half early. Click and boat admitted he did not honour his contract but could not be bothered to do anything about it. NEVER USE THIS COMPANY
Reply from Click&Boat
Hello Robert,
We are very sorry to hear about your experience. We couldn’t find any recent booking details under your name, but we still want to express our sincere apologies for the situation described. If you would like, please reach out to us again with more information so we can thoroughly review your case and assist you further.
We truly value your feedback and are here to help.
Kind regards,
The Click&Boat Team
Review of eToro
Sometimes sets leverage at 20 rather than 1 on nasdaq100.
Reply from eToro
Hello Robert,
Please ensure that you adjust all trade parameters, including leverage, to align with your preferences and risk management strategy. If you require further assistance, don't hesitate to contact our Customer Service.
Best regards,
Maria
Review of Click&Boat
The captain was rude, late turning up. No water on boat (capacity 16 ). It was in poor condition. Dropped us off at the beach restaurant. Wisely we took all our stuff with him because he just left us stranded.
Reply from Click&Boat
Hello,
Thank you for sharing your feedback with us.
We are truly sorry to hear about your disappointing experience. It is unacceptable for a captain to be rude or unprofessional, and it is concerning to learn that the boat was not up to standard and lacked basic amenities like water, especially given its capacity.
We take your comments seriously and are addressing the issue directly with the boat owner to ensure that this does not happen again. We understand the importance of a pleasant boating experience, and it is regrettable that we did not meet your expectations on this occasion.
If you have not already reached out to our customer support, we strongly encourage you to do so through this link: https://help.clickandboat.com/hc/en-gb, so we can look into your case more thoroughly and offer further assistance.
Wishing you a better day ahead.
Best regards,
Click&Boat Support Team
Review of Winter Wonderland
Incredibly expensive, complex booking and entry requirements and tacky and disorganised inside.
Review of interactive investor
ii bought a number of accounts from sharecentre. After frequent calls and hours on phone I am still in an indeterminate queue for ii to provide a mechanism to log onto my account. I am completely powerless to get it resolved until to quote ‘We can get round to it’
Reply from interactive investor
Good Afternoon Robert,
I can see that one of our customer service representatives is calling you back this afternoon regarding the problems you are having.
Kind regards,
Kayleigh Ann
Review of PokerStars
Logon tries to get lots of confidential details and does not work. Help desk automated and useless
Review of Barclays
It is terrible. There is no need to elaborate further.
Review of VOXI Mobile
Went in store as it was listed as O2 on google maps. Persuaded to get voxi deal. Could not activate for days and then the data did not work. Website would not even recognise working sim. Could not contact Vodafone despite days of attempts. I can see why it is the worst company and network.