£9 hidden monthly subscription, unimpressed...
All read great on a facebook ad and I ordered one. On receipt of tag I noted a paper slip giving set up instruction with no info of any ongoing charges. If you do not act directly you will get bombarded by emails to activate the tag immediately, one of which said:-There's one more important thing you need to do.At the end, you'll see an option for enhanced protection, which 80% of pet parents go for. Some don't, and that's totally fine. Either way, thanks for joining our incredible community!
At no time during activation does it explain there is a recurring £9 monthly subscription and activation process requires payment details which i simply assumed was to cover any selected add-ons. My wife noticed the £9 payment from our bank account yesterday. Very disappointing and expensive I thought, verging on a con as others have said during reviews by the insistence of the emails once tag received. Great idea but...