JA

Jane

United Kingdom

Reviews

Review of EE


Rated 1 out of 5 stars

So disappointed

So, I’ve had 8 good yrs with EE. Until now. My EE broadband contract £37pm ended in Jan. I phoned to see what new offers were available. Firstly, they couldn’t find my account (later I discovered I had a legacy acc.). Then to “fix” this, I was send not 1 but 3 new hubs?! I returned them. I phoned again- I was sent a WiFi broadband device. But it didn’t hold the signal well-lots of buffering. Phoned again said I’ll just plug my old EE hub back in, plse activate it. Job done. BUT I’m now paying a VERY high amount (soon to go up AGAIN to £41 pm). I can get broadband much cheaper elsewhere. I’m really disappointed but not surprised. Once again, I learn that loyalty and never missing a payment, mean absolutely nothing to the big companies. 😵‍💫

27 March 2026

Reply from EE

Hi Jane.

Thanks for getting in touch. I’m really sorry to hear about your experience, especially after being with us for so many years and then running into issues just trying to review your options. I can understand how frustrating that must be, particularly with the confusion around your account, multiple hubs being sent out, and ending up on a higher price than expected.

I also appreciate your concerns around pricing and loyalty, and how that feels when you’re comparing offers elsewhere.

We’d really like the chance to take a closer look at your account and make sure you’re on the best available option for your needs. Please give us a call on 0330 123 1105 and one of our guides will be able to help. You can also find other ways to contact us here: https://ee.co.uk/contact-ee

Take care - Matty.

Review of Drain Doctor


Rated 5 out of 5 stars

Drain Doctor are excellent

Drain Doctor are excellent. They arrived a few hours after I phoned. Tom found the problem quickly and sorted it out there and then. Excellent efficient service.

20 March 2026
Unprompted review

Reply from Drain Doctor

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Review of Rchshopperoc


Rated 1 out of 5 stars

DODGY internet sales ''company'' - dustaclean / rcholladeals/rchshopper

'Dustaclean
aka rch-olladeals
aka OLSeller
aka Olladeals
aka Rchshopper

-I wanted to buy a good quality handheld vacuum cleaner for use in my home as well as my car
-I searched Google for all the different products and sellers
-I decided to buy from this seller based on the product description, the image and their website
- I paid just over £80.00 so I expected a quality product
- the order confirmation e-mails came from dustaclean domain
-Received goods more than a month after purchase, and only when I requested info about why I had not yet had delivery

-product received did not match image - it was tiny, was of inferior quality (cheap knockoff springs to mind), can only be plugged into car USB, and was not NEW - packaging looked USED

25 August 2025
Unprompted review

Review of PocDoc


Rated 5 out of 5 stars

Easy efficient test

Great - requested the test, received it quickly. All the relevant materials were sealed and clearly labeled. Directions easy to follow. Results were clear and relevant. Correspondence via email. PDF of results - now sent to my GP. 👍🏻👍🏻👍🏻👍🏻

3 March 2025
Unprompted review

Reply from PocDoc

Hi Jane,

We appreciate you taking the time to leave a positive review. We are really pleased that you found using our Healthy Heart Kit easy to use. Thank you.

Kind regards
PocDoc Support

Review of InPost UK


Rated 5 out of 5 stars

Easy efficient digital

Easy
efficient
paperless
all done on your phone
The way forward!

29 January 2025

Reply from InPost UK

Jane, thank you for the 5-star rating! We're thrilled you find our service easy, efficient, and paperless. 😊

Review of Hobbycraft

Review of World of Books


Rated 5 out of 5 stars

Good condition books at good prices

I was so happy to find 2 books I’d been after for years through WOB. 2 very happy people at Christmas!!! Good prices, books in good condition, delivered quickly without a problem. I will DEFINITELY use them again

2 January 2022

Review of Goodlord


Rated 1 out of 5 stars

Oh dear

Oh dear, I had a bad time with Vouch....
We are a family of 6....all staying together, and moving together. 4 of us were required to apply so that we could qualify financially for the property.

Problem 1) On all 4 applications we couldn't get past the signature page - we'd sign, accept and enter and instead of taking us to the next part of the application, it would blank out the signature field and ask us to start again. This was only fixed with a phone call to your technical support.

Maybe your programme isn't set up for PC or Android devices?

Problem 2) We each had to complete an application. The finalisation of our application was stalled because the system asked 2 of us for guarantors. This was an unnecessary worry for us, as we were applying as a family cell.

Maybe your programmers could look at being able to do ONE application for a property, with facility to enter more than one tenant's information?

We did eventually get the property, but I had a week of anxiety because I thought we'd lose our chance at the property due to the stalled and bumpy application process.

I hope this info can make your program better (for us oldies who weren't born with an iPad attached to our hands ;-) ).

Thank you,
Jane Morris

17 February 2021

Review of GoCustom


Rated 5 out of 5 stars

Best quality

Best quality
Image was exactly as I signed off
Communication with customer tiptop

17 March 2019

Reply from GoCustom

Hi Jane,

Many thanks for your review and feedback. We look forward to working with you again soon.

Kind regards,

The GoCustom Clothing Team

Review of Argos