Michael

Fair pricing and very quick and uncomplicated return of vehicle. I can strongly recommend them.

I have made a booking over cartrawler. However, i was sent the wrong voucher and have not been able to get hold of any live agent to have it corrected. The first booking was cancelled due to errors. For the second booking i was mailed a wrong confirmation. Impossible to get help.

Wir haben 2024 in unserer Liegenschaft 5 Dusch-WCs von Geberit (Mera, Sela) installiert. Es sind eigentlich schöne und tolle Produkte. Leider sind sie mangelhaft versiegelt. Nach nur 1.5 Jahren ist eines der Mera ausgeschieden. Techniker kommt und verrechnet 500 Fr - keine Garantie, keine Kulanz. Angeblich hätten wir das WC zu feucht gereinigt. Wieso baut Geberit nicht Dusch - WCs die vernünftig versiegelt sind?? Bin sehr enttäuscht.

Wir sind neu auf Bexio gewechselt und sind super zufrieden. Auch der Support funktioniert speditiv, kompetent und freundlich. Kann Bexio nur empfehlen..

Unfair billing procedures. No advance warning at renewable and no refund policy

I received a voucher for a cancelled trip (as the trip was covered by eDreams insurance). The voucher was automatically loaded into my eDreams Wallet. I now tried to use the voucher and when i click on the voucher it says that for flights the voucher needs to be entered and for hotel bookings the voucher will be applied automatically. However, this did not happen. I have been on the VIP support for close to two hours and was passed 8x to different agent and still no resolution. Today they told me that the voucher is only applicable to flights. No explanation why and no explanation why I was previously told in the app that the voucher would be applied also to hotel reservations. I feel truely cheated... never again eDreams...

Grauenhafter Service. Habe eine Voucher über EUR 900 für eine stornierte Reise und kann diesen auf keine Art und Weise einlösen! Der VIP Support hat mich sage und schreibe 8x!!! weitergeleitet und jeder sagt, dass er mir hilft aber dann werde ich einfach weitergeleitet. Nach 2 Std am Telefon - nichts... Ich wurde um EUR 900 betrogen... Nie wieder eDreams...

Ich hatte heute eine Anfrage bzgl Rechnungen und eine technische Abklärung. Beide Anfragen wurde wirklich super nett und professionell beantwortet... Top Service...

Quick response in submitting an initial proposal. After that we had a visit from their technical department to prepare a final quote. However, even after three weeks we have not received the final quote. I have tried to follow up with them several times but unsuccessful. What a waste of time...

Toller und zuverlässiger service. Sehr empfehlenswert.

We bought a side by side fridge which was delivered within a short period of time. At the time of the delivery they removed the old fridge and promised that an installer would come within 24 hours to install and connect the new fridge. We are now waiting 3 days without a fridge for the installer to arrive.

I just bought a few clothes and 2 minutes after hitting the enter key, I noticed that i had the wrong address. I immediately tried to change the order but was not possible and then within 5 min of the order, contacted the service center (was only possible by email) and asked for a change in the delivery address. Three days later I received a note that it was too late to change the delivery address..

Ten days ago, I ordered a new TV together with a professional level installation service from Brack. The installation service included wall mounting as well as full configuration and brief introductory training. This service was a terrible disappointment. The TV was mounted inclined and covering half of our window. The guy then dismounted again the TV and refused to mount it again correctly and left. He also said that he only has experience on Swisscom and as I have Sunrise he could neither help on the configuration nor on the introduction. Great disappointment but the item was well handled by Brack and a full refund was given by Brack.

Great customer service, great prices.

I have placed an order (fully paid) on April 14 and now a month later still no deliviery. The call center just tells you anything to get rid of you rather then helping to resolve the issue. We have now called three times, were promised three new delivery dates and none of them were kept. They just don't care.. Terrible service....

Die Ware wurde mit sehr grosser Verzögerung verschickt (mehrere Wochen), obwohl die Ware auf dem Shop als "VORHANDEN und sofort versandbereit" angepriesen wurde. Auf meine Bitte die Bestellung zu stornieren, wurde weder zur Kenntnis genommen noch erhielt ich je eine Antwort auf meine Anfragen.

I had to mail an urgent document from Spain to Chile and it was delivered within 4 days despite the lockdown in both countries. Excellent and reliable service!