Radu Clamba – Reviews

Worst customer service and awful quality. When parcel arrived heaps of the furniture was scratched or foil/wrap peeling off. Lost 2 hours of my time packing back the components in order to send them back for a refund.
If possible I would have rated Mocka -5 . Customer service would not reimburse my lost time .
Would never ever buy any products from them .

12 October 2021

Unprompted review

Reply from Mocka - New Zealand

Oct 18, 2022

We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. As communicated previously, we believe we have taken all reasonable steps to address your concerns and resolve this issue. We appreciate all customer feedback, as it helps us to improve our processes and deliver a better customer experience.

Review of Kiddicare

Oct 2, 2017

Worst experience ever

Worst experience ever. Will never ever purchase nothing from them lot. Would definitely not recommend it to nobody. Customer service 0%. Literally I'm fuming.

2 October 2017

Unprompted review

Reply from Kiddicare

Oct 7, 2017

Good Morning,

I am sorry to hear this.

I can see one of our customer service agents is corresponding with you via email in regards to this.

Kind Regards
Kiddicare Social Media Team