Gary M

Christina in customer service has been nothing short of brilliant. After having my parcel taken off of my doorstep, an issue regarding the delivery service not Climcat, Christina has been helpful, proactive and always on hand. Christina organised a replacement of the goods in exceptional time, something the company I guess could have argued over, but instead found a resolution very quickly. The replacement goods were delivered by a different company, and I received them yesterday. They are in excellent condition and very high quality. I would say trust the sizing on the website, as we have ordered from different places before and had to go one size bigger as they were a bit tight, these come exactly as stated and we should have ordered the size as per guide. I will not hesitate to promote Climcat and spread the word of their quality of goods and service. Communication was on point, I couldn't have asked for anything more. Myself and the team are looking forward to wearing these for our Thursday night team and for a team event in Blackpool. Thank you Climcat, but mainly thank you Christina, you have saved me a headache explaining to the team!!

Always on the doorstep first thing in the morning. Good to have a local company, used them for about 10 weeks now, hopefully the great service continues

Arjun was excellent throughout, clear concise and understanding. It has been a lot smoother process than I imagined, all or part of this has been to the credit of Arjun, thank you

Very quick, easy to use!! Insured in minutes! I like you can do it by hour.

First time using, easy to do

Booked online, made our way to the hotel, got a phone call on way, sorry but we are fully booked, there is room at a nearby hotel. So we made our way there. Reception could not give us a key that worked, so let us in using what I guess was the master key. Master key would not make the lights work. I went back to reception to get a key that worked as I was told to do, they still couldn’t give me a key, told me to go get the key that he gave us as this was stopping a new one being given to us, went back upstairs to get it, but wife had fallen asleep, partly due to having a few drinks not being helped by no lights on in the room. Reception could not open door. Had to bang loudly to wake wife, got the key took it back down to reception who told me they still could not give me a key. He let me back in the room then said he would drop a key into us later, this is gone 11pm by now. Key didn’t turn up whilst I was awake, gone 1. I woke to find it under the door. I was told on arrival that the room would be charged at the rate I had booked at the first hotel, £109.50, this one supposedly was £178 per night, why anyone would pay £69 extra for no lights and no key is beyond me! I realised in the morning that they had charged me not the £109.50 as agreed but the £109.50 plus £79.48 so I actually paid more than the rate that the room should have been! I was told by reception I would get complimentary breakfast, which in fairness I have had a refund on, I was also told that I would get back the £79.48 that I had been charged. Alas I am still waiting for this! And guess what? No ones answering the phones!

I was asked how the service could be improved;
Customer service, pay the electric bill, and when you say you will refund something, refund it. I haven’t asked for anything in terms of good will gesture, yes the breakfast was offered, but I haven’t asked for anything, I just want the money I have been paid that I shouldn’t have been billed for. At no point was this ever pointed out to me, and I feel that this has been stolen from me. You didn’t ask for the money, you just took it out of my account

Quick service and a great choice, at a very good price

Our beautiful, poorly puppy has been in the wars recently. Can we say a massive thank you to Bought By Many for their quick, helpful no quibble response. We have had 3 claims since Xmas eve go through, all hassle free. We cannot thank you enough! Nessa is recovering well and becoming herself again.

If you are looking for pet insurance, we cannot speak highly enough of this company. Thank you everyone at Bought By Many

Just had Chris the technician out to look at our sofa as the recliner has stopped working. Came in with full PPE, he didn’t mind sanitising his hands once in, even though he had just sanitised in his van. Very polite. Explained that we will get new wiring and will book a second visit. Very quick efficient service, thank you

Purchased through uswitch, very easy, and by far the best price, half of my renewal price and £300 cheaper than the next comparison site. Being a 21 year old it is very difficult to get reasonable insurance quotes. This was fully comp with everything- breakdown, legal, courtesy car and whatever else comes with it, no extras, £600, very happy.

Very quick delivery, efficient and beautiful flowers

Ordered the personalised wrapping paper, arrived within 4 days. Excellent quality of paper and the picture was really good quality. My wife has even framed part of it!! She loved it as much as the present itself!
Thank you so much, I will be purchasing again!

Used this company many times, never had any issues, but never had to claim either, quick and easy always the best price.