Peter

Poor customer service.
I had a query about an order that I wanted to make but the reply was unclear and needed a number of emails to resolve. But every response goes back to a general contact line, put at the back of the queue then is dealt with by a person who knows nothing about the order and it takes at least a day get a response. I needed several simple clarifications but because each time it started from scratch it has now taken 3 weeks to place the order.

I signed up for Prime but cant cancel it online and had a recurring 70€ bill that could not be cancelled online.

Cartridge did not work and difficult if not impossible to get a refund.

Bought a new HP 7740 A3 printer scanner. Not possible to scan and then print at the same size. Tried with both Windows 10 and Apple Mac, my local software support and PC repair shop were very helpful but also could not make it work. Manuals and robot assistant offer zero help. Do not buy an HP printer.
Also had problems with wifi set up tools. They don´t work with MAC s

Bought a top of the range Garmin Edge 1000. Screen failed - not damaged- just like many others I have now seen on the web. Used less than 20 times and the unit has now totally failed. Not able to reset.

This is the worst broker I have ever used. I can´t even see the shares I own or the cash balances. The charges are huge, ten times what I pay at other brokers. Absolutely awful

I live in Portugal and do not speak Spanish. You used a courier based in Spain to deliver to Portugal.

The package did not arrive. I was not able to communicate with the delivery company. I was not given any option to collect the package from a nearby shop or post office. The package was not left with a neighbour as I instructed if I was not at home when the parcel arrived.