Milon Uddin

The hire car was badly damaged when I picked it up. I didn't expect this much external damage with Europcar. This hire cost €35 per day (we did not buy extra insurance) with unlimited mileage.

The location is great, with only a 5 min walk to the start of the main old town with its lovely shops, many independent. We were able to get a car park space. The bedroom was nice, however the bathroom is small. The choice for dinner and breakfast is good, however actually getting the cooked breakfast can be slow, in particular to note is just to least provide the toast. The decor is contemporary and nice. Overall enjoyed most of my stay with helpful hotel staff.

Furdeco sent a text, followed it up with a phone call to confirm the delivery date, where icoukd advice that it was delivery to a third floor apartment with no lifts in the building. The two person team delivered within the timeslot on the day and carried the sofa up those stairs. Thank you.

Everything was wrong. Car hire was at Luton Aiport branch.
Wrong instructions for pick up; we walked there too with suitcases. Kept waiting 20 mins with no explanation. Bad condition car (sellotaped wing mirror) and service light kept coming on, though I was told it had been serviced and they forgot to re-adjust the signal. Only half a tank of fuel.
Return: Tried to charge me for damage to a wheel cover which I had not caused as I had not parked by a kerb on the drivers side. I since have read an article saying Green Motion have done this sort of thing before. An unknown charge for a transfer to the airport terminal. I had not been made aware of this at pick up that they do not drop off at the airport but at a car park! What is the point if that!
Would never use Green Mtion again.