Nina

Awful experience, i returned £87 worth of item and only received £37 back, several email sent still no refund. The return process is so paimful. Im fighting for more than a monrh. Its bad

I ordered my product on the 16th of March, money taken from bank.
I never received the product.

Email sent no response, i am now having to go through my bank to get my money back.

Alhamdoulillah my Umrah trip went well.
Ahtisham planned everything for me and most importantly according to budget
He even checked on me during my trip.

This is the second time I have returned few items and not received my refund. VUUEQ51XU8 order number.

I am really disappointed, I could not see any email address for customer services either. I have to escalate it to PayPal, but still no refund, I like the clothing, but I'm scared to order anything now.

This bank is appalling, they treat you as thief, avoid at all cost. Staff are rude, inconsiderate. The Epsom branch manager is so rude, did not listen.

Around 3 pm to day I completed by shopping and there was only one till opened and was busy serving other customers. No other till was open. So I had no choice I had to use self check out to pay as I was running late to pick up my daughter. Staff Harley B who was managing self check check out approached me and another lady in a very intimidating manner because we had trolley. So I said to Harley there is one till , please open other till. He became verbally aggressive, raised his voice, invaded my personal space, cancel all item that I had scan already, continue shouting in front of other customers, humiliating me because I asked him why he is being aggressive and hostile. He went on and on and also asked me to leave the shop and had the audacity to call the manager. 2 other customers talk to the manager and informed him that Harley was being hostile and aggressive.

Absolutely terrible customer service, avoid at all cost, I've been a victim of fraud few years ago, O2 didn't make changes and payment appears as Default payment on my credit file. 3 months of chasing, sending email to fraud department, no single response. Customer service just place you on hold and eventually they end the call.

I booked ticket, paid 1612 for 2 tickets, I was told that I will receive £800 refund and after waiting for 5 months I only received £300.
I am really disappointed, please beware and not to book holiday with Opodo.

I booked a flight for my 2 children to travel in July. Paid £1600 for tickets, still no refund despite numerous phone calls and complaints.
I checked with Airline and I was informed that it only takes 4 weeks to issue refund.
5 month only received, £80 and Opodo changing version over the phone all the time.

I contacted idivorces 3 month ago and paid them to support them with my divorce application. However, I decided not to use their services and requested for a refund. I email , call and was reassured that I will receive my £495, they even sent me a receipt. Up to now no refund at all. Be careful before committing yourself to this company. They simply ignores or too busy to speak with you. They ignored me up to now . I'm already going through a stressful time in my life and now dealing with this company is bad news. They don't deserve any star ,

Excellent customer service. I have worked with Believe loan 2 years ago, was happy then and now also.

Very prompt and professional

Coerced by Samsung representatives into buying this tv for cash back, I was advised to claim 30 days after purchase , submitted all paper work serial number of tv and soundbar and I did not hear anything from them. Contacted them on 24th of April to be advised that they sent me an email and I never responded, again I never received anything from them.
I then called spoke with an advisor who told me that my claim is still open and asked to send the sound bar serial number, which I did and I was told that my claim has been rejected.
Whilst doing some research I came across this on online article bbc cashback scheme from samsung.

Poor customer service, on top they denied everything trying to cover the mistake of their staff.

Company blaming me and no nhs discount can be applied, when I showed the sales person my nhs card first 0rder in Croydon. I will cancel all my payment and ready for court. 4 month no delivery.

Poor company .DO NOT BUY FROM THIS FRAUDULENT COMPANY. POOR CUSTOMER SERVICE.

Very dishonest and poor customer service charges £60 for move of address and without your permission uses your bank detail to take money.
DO NOT INSURE WITH THIS COMPANY GAVE ME GRIEF FROM BEGINNING OF MY POLICY TO THE LADT WEEK.
THEY EVEN SEND LETTERS AND ASK YOU TO PAY AT THE POST OFFICE TO GET THEIR LETTER.
CHEAP COMPANY.