Johnny

I've always had a hard time with wearing caps even when they claim to be a larger size or have more panels but for the first time in my life I own something that actually fits and is confortable. Can't recommend highly enough and will keeping an eye out for any new designs in the future I can grab. Extremely satisfied and would recommend to anyone with a similar issue. Delivery was fast and the products are very well made.

EDIT** I've just received another bill from bOnline and I suspect that my request to cancel was never actually followed up since my account is still active. The fact you not only have to give 30 days notice to cancel but also you have to contact them directly instead of simply clicking a 'cancel account' button in their app or online account login seems very poor in 2025 so be aware that while I haven't have any issues up until now if you wish to cancel the account be warned you must MAKE SURE they have actioned it.

Carlyn originally called to settle a bill but was extremely kind and helpful in assisting me in some other areas I needed to sort out, she was able to quickly arrange things and did so in terms that were easy to understand and very much appreciated. I very much hope her supervisors reward her for the asset she is.

Most recently I dealt with Sam at MPB who was fantastic, as with any other help I've needed MPB have always been excellent at customer service. I've bought and sold well over a dozen items with MPB totalling several thousand in value over the last few years and they've been consistantly helpful, understanding and rapid in their delivery and responses. If I could give them more than 5 stars I would.

Xaraia T helped me to get copies of old invoices that I needed for bookkeeping purposes and despite the fact that I haven't even been a TalkTalk Business customer for the last couple of years they were able to locate my account and arrange historic invoices to be sent out to me quickly and easily. Top marks for customer service.

I've bought a significant amount of equipment from CVP this year as well as using them to repair a Cine lens that I'd purchased elsewhere secondhand and talked to their staff online, on the phone and in-person and at every stage they've been extremely helpful, knowledgeble and professional. In the case of the lens repair they kept me informed of every development during the diagnosis that unfortunately ended up involving the need for the lens to be shipped to the original manufacturer on the other side of the world however the repair costs were stunningly well priced and I could not have been happier with CVP's service and communication. I've been aware of CVP for a long time but have only made the occasional purchase and usually sourced equipment from anywhere I could find it online. This year CVP has become my first port of call whenever I'm looking to replace or upgrade my film or sound equipment and in most cases the products cost just the same as anywhere else or the added peace of mind you get from their customer service far outweighs any minor cost saving you might find from scouring the internet for another cheaper supplier.

A neighbouring business unit on our business park somehow got their line crossed with ours when a new business moved in, their openreach engineer solved the problem by simply unplugging us from the exchange which mean no land line or internet for our business without any warning. Due to openreach's policy of only dealing with service providers and not the general public all I could do was tell Talk Talk what happened. We had an engineer booked for two days after we reported the problem but amazingly he turned up a day early and solved the problem. We were only without service for one day which I'm very pleased about, our business can't function without online access.