RICKY WHITEHEAD

Have a old Hyundai lawnmower and needed a new drive wheel unfortunately this was longer available. After speaking to a sales representative he managed to find a replacement delivered the next day, now the lawnmower is working perfectly. First class service 😃😃

If I could give this company -5 stars I would. I purchased an ink cartridge from them and paid £5.95 for next day delivery. After 4 days I contacted them explaining I had never received the cartridge and was about to go on holiday and now did not require the cartridge anymore. I was told they would sort it out. After returning from our holiday the cartridge was delivered, I contacted them again and was told to return it with Royal Mail tracking service and they would refund me my invoice and the postage cost. After tracking the delivery it was now obvious I was not getting a refund, after 2 emails and many phone calls I got my refund minus the return costs. Every time I called them the manager was on a day off or had left early. Eventually I got an email explaining my return was outwith their terms and conditions even after me contacting them explaining I had never received it before going on holiday. The worst online company I have ever dealt with. Their customer service is awful and mannerism on emails was shocking.

Worst click and collect service I have ever used. Waited 10 minutes to collect my order. If I hadn’t paid I would have not bothered collecting it.

Would have given no stars but not able to post!!
After searching for a cottage with Sykes Holiday I picked a suitable cottage which accepted my booking dates Friday 21st February until Tuesday 25th.When reading the terms and conditions it stated they only accept Friday to Monday or Monday to Friday so I carried out a live chat with a person not a robot asking would my booking be accepted. On the live chat Michael asked for the cottage ref number and dates I required , after a ten minute wait Michael informed me these dates would be accepted with the owner and gave me a link to carry out the booking. I carried out the booking and paid a deposit then when the final balance was due this was taken from my card. After full amount was paid I received an email 3 days later from Sykes stating that the owner only accepts bookings from Friday to Monday or Monday to Friday so my booking was declined due to it being outwith the dates the owner accepted. I phoned Sykes office to explain that I fully checked the dates with themselves that I wanted and was told the owner authorised those days. I had copies of the live chat to prove this. The Sykes representative was not interested and kept referring me to the terms and conditions. I called back again to ask for our money to be refunded and got a person who was a bit more interested and she asked me to send a screenshot of the conversation I had with Michael, I did send this but still waiting on a reply. Sykes also expects us to wait 7 to 10 days on our money being refunded due to their error.

After a telephone conversation with the Edinburgh office, who were very helpful regarding our complaint we were then advised to send photos through the live chat. Person on chat could not grasp what our complaint was and felt we were going round in circles. Was totally frustrated and ended the chat. Would never use this form of communication again.

I have used Brogans oil now for 16 years. We stay on a single track road with a very tight driveway and never had any problems with delivery’s.
I would not consider changing to any other supplier.

I purchased a Honda Jazz unfortunately it didn’t have a radio code and was locked out. I emailed OnlineRadioCodes at 7 o clock in the evening and had the code by 9 am the next day . Fantastic Service

My Henry hoover stop working traced the fault to the motor. Tried various parts suppliers but Partscentre were the only company who tried to source the correct motor. Received delivery with in 3 days slightly different wiring but fitted and now works perfect. Very happy

Great quality mats and excellent delivery

Great service and no problem return wrong size,

Looked for this Garmin cycle 1000 online and shop to go was the cheapest. And as promised next day free delivery , on the Garmin still finding my way around it !!!