Barry Collins

Having been a Netflix watcher for a number of Year's I can’t believe the monthly increase from £5.99 to £7.99 Total rip off. What happened to fair price's?
I have now unsubscribed.

Disgusting service as they use Amazon for delivery. Ordered pods but Nespresso sent my order to my old address even though I informed them of change of address. Took a 30 minute phone call to try and sort it out, eventually saying my order should be arriving today or tomorrow 5 or 6 days after placing an order.
LEFT HAND HAS NO IDEA WHAT THE RIGHT HAND IS DOING

I have 5 devices of `Ring Camera’s all of them almost do what they are supposed to do. The only problem I have encountered is setting up instructions! They are a nightmare, I don’t know why they can not be more user friendly. I also recently bought a 4k Camera which says it can read number plates, it will in daylight operation but not at night. The main problem is once you have one device it’s not practical to go to another manufacturer and use different apps. I seem to finish up using Google AI to fathom out the complicated instructions.

Great for a genuine check on some of the worst & best Companies. This should be automatically be used by everyone prior to buying on line or any type of service 👍

Having been with the Halifax INSURANCE for a number of years I received my renewal price which has increased by 15% so I sent an email to say cancel it as I have found a better price elsewhere. Immediately it took off the 15% increase without question. THIS PRACTICE IS INTOLERABLE of just automatically grabbing loyal customers money from them😭

Tremendous value, well made unit, my only reason for dropping off one star is due to the user manual not being “user friendly “ I found it needs far more explanation & and what the icons on the screen do and when & how to set the unit up. As for the service on delivery it arrived next day well packed etc. I have downloaded the App but can’t see the point of it as the screen on the unit appears to tell you what you need (if you can understand it). I also used Meaco AI assistant who was very helpful not like the usual AI. Will be looking for an Air conditioning unit soon & would use Meaco again👍

We have used Cook for a number of years, unfortunately the quality of their meals appears to have declined in the last couple of years, Two weeks ago we bought 2 Chicken Jalfrezi, the chicken was so tough no where near the flavours they used to be. Not to be beaten we thought we would try their Chicken Alexander the chicken here again was tough some parts being unreadable wth the white wine & mushroom sauce far too liquified. Something appears to have changed over the last couple of years & not for best.
As a follow up today 2nd July I went into my local Cook Shop in Bedford to buy a roulade & asked the very helpful manager “ has anyone else complained about the chicken meals being tough?” A little red faced he said “Actually yes we have had a couple of complaints”
FURTHER UPDATE 9/7/26.Thank you Cook for correcting the problem, very much appreciated 👍

Having been an eBay user for many years I am afraid all things have to come to an end one day. After many past encounters in buying and selling I am now closing my a/c with them after 23 years.
Last week I purchased an item advertised with Free postage the seller didn’t post it, I emailed them they said I would have to pay £5.75 post & refuse to refund the money . EBay now make it virtually impossible to speak to a human only via AI. THIS SELLING PLATFORM TO MY MIND IS NOW BROKEN. With no interest in sellers or buyers responses.

What a let down! Why change something that was working fine? The only reason I can see is they just get you to pay more for less.
It’s now so complicated where you have to go through so many hoops to jump through before you save anything. Unless i am stupid you have to tick everything you want on the website prior to shopping & spending so much time. I may be wrong but this is the most time consuming waste of time I have ever seen.

Ordered another pair of chrome spice racks they arrived next day, well made came with the correct length screws. A small tip for fixing, i placed a small piece of double sided foam tape to each corner prior to screwing to the kitchen door (helps to pre- align). Would definitely recommend.

Very well made products I have now bought a Potting shed, storage cabinet & an Elevated Garden Bed Planter.
Instructions were very easy to assemble with all three products being very stable. I would certainly recommend Keter for their design, self assembly procedure together with their thought for DIY householder. The main thing I found Follow the instructions page by page & you cannot go wrong.

The engineer arrived on time, very understanding & tidy regarding our problem where our hot water tap would only deliver 44 degrees of warm water not the 50= degrees as should be.The boiling water was delivering perfect.
The problem was rectified & now working as it should be 100%👍

Ordered and paid for 4x3 rug Delivery was via DHL but DHL or Dunelm were unable to help find my order. In the end just cancelled it & now waiting for a refund. Total waist of time searching for a rug in the 1st place. Very poor service all round!😭
The Web bot is also useless. REFUND best option

What a great find! I was offered via different sites how much I could sell my iPhone 11pro through different sites the price varied considerably with 50% difference from 1 Company to another. The i Outlet offered me the most. I posted the phone to them on Wednesday, by the same Friday they confirmed the price exactly as the offer. as to now I am just waiting for the funds to arrive in my bank, which I expect in a few days.
I also noticed I could have bought my new phone from them at a better price that I paid for it. Many thanks The i outlet for great honest service “Keep it up”(posted prior to funds transferred to my bank🤞but not expecting a problem) Money paid in my bank account👍All done within 3 days👍 Brilliant👍

I ordered a phone via Back Market who are just a seller platform that Phonedirect use. The phone Apple16 pro 256gb arrived in 100% perfect condition with100% battery with no marks, just as if I had bought it from Apple. Delivery was next day as paid for through BackMarket. Many thanks for everything to Phonesdirect.com

Phone arrived in perfect 100% condition I paid £5 extra for next day but it took 3 days to arrive,however I returned it as it was a US version with no Sim slot the seller was MF Traders as they use Back Market as a selling platform. The phone an iPhone16 pro 128gb. Then the problem with the tracking with DHL on the return, it was as useful as a Chocolate Teapot. I also found the fact you are unable to speak to a human at Back Market very frustrating (the main reason for dropping a star) as the Bot takes forever to respond. As a seller back-market evidently are not the actual seller they are just a platform that sells the phones for other companies, which is no problem but they are not the fastest or easiest to respond to any queries.
As a follow up I reordered another phone through Back Market 16pro 256gb, this one came from a different seller with 100% battery and as new condition it was sent next day from Phones Direct.com I would give them 5* for everything with next day delivery well packed.

Why is eBay allowing fake goods to be sold blatantly contravening their selling rules & guidelines?
When you read listed items for Gold sovereigns or 500gram gold bars that sell for a fraction of the genuine price, then see sellers have numerous items of the same listing which makes it obvious they are not genuine. The main problem these items are then sold in pubs & bars or even back on eBay as being genuine. This is encouraging more & more SCAMMERS. I have reported this to eBay as other genuine sellers have but for some reason the scam keeps carrying on. Please eBay get your act together & make genuine sellers & buyers have confidence in using your invaluable services.

20th october total outage No phone contact . Ring UK says on phone “ UNABLE TO HELP” then hangs up.
Nothing online to say there is a problem. I was going to upgrade to Premium sub but now would rather go with another supplier

Very helpful, polite, delivered 3 heavy boxes over 100 kilos in total. Far better than the majority of delivery drivers. I was concerned due to the weight, but no problem at all.

BEWARE! BEWARE! !BEWARE.
Costco appears to have a total disregard to what a customer wants. They keep you waiting forever on the so called HELP! Line, then ask you to press a number and they say they will call back, but they never do.
They are quick enough to take your money but delivery dates are not adhered to even when they say a delivery date you will be extremely lucky if you get it, that’s the experience I have found together with many others. I only wish I had looked at Trustpilot before giving them my money.

Having eventually spoken to a very helpful Lady, she has now advised, after I asked to cancel my order, surprisingly a message came through within 2 hours to say our order will be delivered tomorrow, I have also been offered a £10 voucher as a goodwill gesture. So not holding my breath until the delivery arrives. It obviously depends who picks up the phone on the other end when you phone.